Tech Support > Microsoft Windows > Windows CRM > MSCRM Crashing for 2nd time
MSCRM Crashing for 2nd time
Posted by Ashok on June 8th, 2004


Hi all,

I've been playing around with the MSCRM application which
came along with our MSDN Subscription. I installed on a
windows 2000 server with IIS 5.0, Exchange on windows
2003 server with a windows 2000 domain server. It works
during he first 2-3 days of install. after that It
crashes & no one can log in. All that anybody would get
is the followin error.

http://10.1.1.248/_common/error/errorhandler.aspx?
errNum=0x80004005

I uninstalled the app (clean wipe) & reinstalled it, same
story.. any body who's experienced this issue.. or have a
resolution for this.. ??

thanks in advance.
-Ashok

Posted by ashok on June 8th, 2004


Also here's the message that I see in the Event Viewer
for :

MSCRM Application:
----------------

MSCRM Platform Error Report:
----------------------------------------------------------
----------------------------------------------
Error: Unspecified error

Error Message: Unspecified error

Error Details: Details on this error have not been
provided by the platform.

Source File: Not available

Line Number: Not available

Stack Trace Info: at System.Web.UI.Page.HandleError
(Exception e)
at System.Web.UI.Page.ProcessRequestMain()
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext
context)
at
System.Web.CallHandlerExecutionStep.System.Web.Htt pApplica
tion+IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep
(IExecutionStep step, Boolean& completedSynchronously)

and

SQL server Agent:
-----------------
SQL Server Scheduled Job 'Start_Incremental on
Adventure_Works_Cycle_MSCRM.ftcat_documentindex.[7.5]'
(0xE0B3FA42DBA503418B01891B7071C2D7) - Status: Failed -
Invoked on: 2004-06-08 15:15:02 - Message: The job
failed. The Job was invoked by Schedule 28 (Indexed
Document Title Schedule). The last step to run was step
1 (Full-Text Indexing).

-ashok

Posted by Mark on June 9th, 2004


We had the same errors in V1 and V1.2, which occurs when
the Microsoft CRM service fails to start during startup
even though its on Automatic, we just manually start the
Service.. as to an specific fix, i'll have to check.

=)


Posted by TonyF on June 9th, 2004



"Mark" <anonymous@discussions.microsoft.com> wrote in message
news:19f4001c44dca$98121170$a501280a@phx.gbl...
You can trap for more transparent expert errors using the web.config I
believe.
I dont have the info on what the parameter is but its fairly obvious. I
think you also need to initiate iisreset after making changes, but that
might be misguided. This rings a bell but I think you will find that with
full errors it will make the problem clearer.

That error number say nothing. There is a few suggestions including one that
suggests its because you have .net framewrk 1.1 with crm1.0 and instead
should be 1.0 so that should not be common across versions. Also some that
indicate fixes in integration to great plains etc, or timeout issues with
crystal enterprise. But yours may be a different scenario.

What version is your Exchange? It should be 2000 to match your AD
environment I believe. Also revisit all the spec requirements of CRM and
prerequistites like service packs.




Posted by kmd on June 16th, 2004


I am receiving the same error. Did you resolve the
error? Could you send me an email to
davemackinnon411@msn.com

Thanks



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