- Name change in AD not reflected in CRM
- Posted by Kolla on January 24th, 2005
We have a user that recently changed her name. This change was amended in the
Active Directory but has not been reflected in MS CRM; the user is now unable
to access CRM owing to this. It appears that the only way forward might be to
create a new user account in CRM which seems pretty ludicrous. Has this
happened to anyone else? Seems very odd. Any light shed on this issue will be
appreciated.
Kolla
- Posted by Dave McGuire on January 25th, 2005
Was this done on SBS? I know that just going into AD Users & computers on a
SBS server is Not Good.
Beyond that, if you change it back, does their login work?
"Kolla" wrote:
- Posted by Kolla on January 26th, 2005
Thanks for that Dave. AD change done on Windows 2003 Server, user able to log
in under original login but not the new one, which is important.
"Dave McGuire" wrote:
