Really stymied by this and could use some help... copied
from earlier post:

Received this error when trying to install MS CRM on our
domain

"Failed to grant access to organizational OU in active
directory."

We used a non-system account for the MS CRM service, and
gave the account full access and admin rights.

Any ideas?

Keith Knostman
I/O Software Inc.

Hello Keith

when you install what company name are you using?


"Keith Knostman" <keithk@iosoftware.com> wrote in message
news:08a601c386b4$6e74ced0$a301280a@phx.gbl...

Keith I think the / in the I/O is causing the issue

you can see your problem reference here

Document ID: 31702
Date Created: 6/30/2003
Date Last Modified: 8/6/2003 9:40:53 AM
Language: English - United States
Country: USA
Product: Microsoft CRM
Versions: 1.0
Modules: Microsoft CRM Installation

Issue

Error - "Failed to install Microsoft Customer Relationship Management
Server. Failed to provision your initial business. Failed to create
organization. Unknown error. (80041A04)." occurs when installing Microsoft
CRM.

Potential Cause

The Company Name contains an ampersand (&) or a slash (/).

Resolution

Remove the ampersand (&) or the slash (/) from the Company Name when
installing Microsoft CRM.

For example: if your organization name is CRM & MBS you will enter CRM MBS.
Leave out the & and the space after the &.




"Keith Knostman" <keithk@iosoftware.com> wrote in message
news:18bbf01c386c7$84ac15b0$a601280a@phx.gbl...

Yep, that was the issue. For grins and giggles I removed
the / yesterday and tried it, installed with no issues.
Now we just need to wait for a new license =p.

Thanks for all the help.

Keith Knostman