Greetings,

I am new to CRM and have landed the job of administreing this application.

Here is the situation:
I have three shifts a day. That means I have three receptionist. They all
have unique windows logins and they all have unique CRM logins.
They all use the CRM for the same purpose: Log phone calls.

Question(s):
Can I make one single user for all three to use?
Does the windows AD login authentication determine the MSCRM login?
All three use the same PC. It seems a waste to use up the extra licenses
when they could go to sales people.

Any and all help would be GREATLY appreciated.

Liam

Yes, the windows AD login authentication does determine the MSCRM login

Can I make one single user for all three to use?
Technically Yes
Legally No.
Business needs may need them separate anyway for audit

Peter Lynch


"Liam" <Liam@discussions.microsoft.com> wrote in message
news:100B8A14-F675-40B9-B795-2E93C8BB5AE2@microsoft.com...

Thank you for your reply Peter,

I am using Sharepoint on an SBS2003 Premium machine.
When I login as Administrator and select the CRM link from the internal
Company website, it asks me for a login.
When my users login, it automatically logs them in with their current AD
credentials.
I have tried to prompt for user name and password under trusted sites for my
users BUT they still are auto-logged?!

Perhaps this is just an administrator option.

I would really like it to be unique to itself but if it is ilegal, then I
won't do it.

Thanks again,

Liam

"Peter Lynch" wrote:

Liam, whether your users are logged in "automatically" or not is depending on
a setting in their browsers. So you can turn this off in IE, and they will be
prompted to login...

/Per


"Liam" wrote: