- No Account records are available in this view when I go offline
- Posted by Richard Fortin on February 22nd, 2005
When i'm online i see all my accounts, i do an sync, no errors. When i'm
trying to get my info in accounts or other i get : No Account records are
available in this view when i go offline. I have installed all the patch and
my registry value is good. I use Xp sp2 and I'm a admin on the server and on
my laptop and i'm also a crm user.
- Posted by John O'Donnell on February 22nd, 2005
hmm try the sync again
go online again then go into the mscrm registry on the client computer with
the sfo client and do this
1) remove regvalues UserReplicationId and LastSyncDate
2) Set regvalue RCOffline = 0
3) Restart Outlook and try GoOffline
--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us
"Richard Fortin" <RichardFortin@discussions.microsoft.com> wrote in message
news:68A3C596-C309-41D5-9DEB-57388A23640E@microsoft.com...
- Posted by Richard Fortin on February 22nd, 2005
John,
I did that and now i'm not able to go offline, i'm getting Error : An unknow
error has occured. Retry....i did retry but it's not working
"John O'Donnell" wrote:
- Posted by Richard Fortin on February 22nd, 2005
I reinstall CRM and applied patch, getting the same message :No accounts
.......Please help me, i ned to view my data when offline, to help you when i
synchronyze, i get this message in the status bar :
Applied script for 45 seconds
Column was added or dropped from the replication table for 1 minute
Downlaod
Merged Data
Applied Script
Download
and then i'm offline biut i'm not able to view any data.
Thanks for your supoort
"John O'Donnell" wrote:
- Posted by John O'Donnell on February 23rd, 2005
try create a record offline then go back online
--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us
"Richard Fortin" <RichardFortin@discussions.microsoft.com> wrote in message
news:F1684949-2312-44E0-BC60-5BE8809657FF@microsoft.com...
- Posted by Richard Fortin on February 23rd, 2005
I did a create an account offline and go back online and i see the account
that i've created when offline
"John O'Donnell" wrote:
- Posted by John O'Donnell on February 24th, 2005
I saw this issue a few months back.
The fault was the useraccount in the systemuserbase table.
in this table you will see the users logon details. Check their
domain\username entry and make sure the domain is the netbios name rather
than the FQDN like company.com etc
--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us
"Richard Fortin" <RichardFortin@discussions.microsoft.com> wrote in message
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