- No data when offline
- Posted by Dylan on February 22nd, 2005
When i go offline with SFO i can only view data that i created when i was off
line. The data replicates to the live crm server when going back online but
when i go offline this is the only data i can see.
Can anyone help?
- Posted by John O'Donnell on February 23rd, 2005
I saw this issue a few months back.
The fault was the useraccount in the systemuserbase table.
in this table you will see the users logon details. Check their
domain\username entry and make sure the domain is the netbios name rather
than the FQDN like company.com etc
--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us
"Dylan" <Dylan@discussions.microsoft.com> wrote in message
news:C1DD7439-86E1-412F-A498-9334D5117122@microsoft.com...
- Posted by Dylan on February 24th, 2005
Hi John
Thanks for your response. I tried your suggestion but this didn't fix the
problem. However, i received a fix from partner support that did so i will
post it here to help others that may have the same.
The fix was to delete three registry keys on each of the client machines.
The keys were under: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM
They were: LastSyncDate, SQLServerName and UserReplicationID
After deletion i went offline using SFO again which recreates the correct
key values. I can now view all the correct data when off line.
Dylan
"John O'Donnell" wrote:
