Tech Support > Microsoft Windows > Windows CRM > Non CRM Email Tracked
Non CRM Email Tracked
Posted by Kate @ MCC on June 15th, 2006


We used the Rules Deployment Wizard to add rules for all of our CRM Users.
Today the CRM Admin email addresses received all emails that these users
sent. They did not "Track in CRM" for these emails. There options are sent
to track only emails with a CRM Tracking Token. Any idea why all emails are
being tracked in CRM?

We only want to track emails with the "Track in CRM" button selected.


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