Tech Support > Microsoft Windows > Windows CRM > Not incoming external mail to CRM queue
Not incoming external mail to CRM queue
Posted by Augusto Montilla on September 21st, 2005


Hi,

I have read the Implementation guide, and have done exactly as they have said.
I have created a disabled user as per the spec and done both CRMEmailEnabled
and "Associated External" on the exchange advanced in AD.
I have created the queue and set the labels correctly.
I am not sure what else i could be missing.

I can“t receive email from external domain to CRM queue.

Microsoft Exchange Server 2003 infrastructure work very good...

Thank,

Posted by Dave Ireland on September 22nd, 2005


have you installed the CRM Exchange Router? if so, are there any errors in
the event viewer on the exchange server?

Dave


"Augusto Montilla" <Augusto Montilla@discussions.microsoft.com> wrote in
message news:1FF39196-9013-45F5-BEF1-9A97A1A07CC8@microsoft.com...


Posted by Augusto Montilla on September 22nd, 2005


Yes, Exchange CRM Email Router is installed in the exchange Server 2003 + SP1.

No, error in the event viewer associated to the CRM Email Router...

My infrastructure is:

Server1_apps
CRM Application

Server2_SQL
CRM Database

Server3_Exchange
Internal SMTP daemon
CRM Email Router


Server4_isaserver
External SMTP daemon (Relay Filter)

Thanks,

"Dave Ireland" wrote:

Posted by John on September 23rd, 2005


I have same problem, i have received only one email trought CRM queue, but
never again. all installation was done reading line by line the installation
guide, i have reinstalled Exchange router and checked hook with scripting
methode and all is perfect but no emal come in.

If you have solution that will be perfect.
Thx

--
John

IT Belgium - www.i-t.be



"Augusto Montilla" wrote:


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