- Not passing Authentication when running a CRM report
- Posted by Yeshua on October 16th, 2007
When I access CRM on the web http://servername:5555 within my network it
passes authentication to CRM and lets me in with no errors. Now when I go to
reports and try to run any of them it prompts me for the username and
password. Every time I close IE and then reopen CRM on the web it prompts me
again to log in to run a report. I don’t think we should have to log on
every time.
Also I noticed when we type the CRM address http://servername:5555 it loads
up with http://servername:5555/loader.aspx. This is ok when I need to create
a shortcut on the desktop but I need CRM to load with just
http://servername:5555. I also delete the loader.aspx from the shortcut but
it still loads with http://servername:5555/loader.aspx. How can I get rid of
the loader.aspx?
Thanks for your time.
- Posted by Jim Daly [MSFT] on October 19th, 2007
The loader is what allows the application to be presented in application mode
so that the IE address bars are hidden.
If you access the application using the full URL http://server/loader.aspx
it appears with the IE address bars. If you use just http://server - then it
tries to close the open window and display the application in application
mode.
You can also define this behavior by setting the AppMode setting in the
web.config
In terms of your authentication issue when accessing reports -
Look at this page for some troubleshooting steps
http://wwwppe/dynamics/crm/using/tro...srptsetup.mspx
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This posting is provided "AS IS" with no warranties, and confers no rights.
"Yeshua" wrote:
- Posted by Yeshua on October 19th, 2007
Thank you Jim for your time. I was able to figure out the problem I had when
running a report. In IE7 I went into Tools, Internet Options, Security, and
Trusted Sites and set the Security levels for this zone to Low. Closed IE7
and re-opened CRM went to Reports picked anyone and selected run report and
it ran without prompting me for a user name and password.
As for the loader.aspx I want CRM to run in application mode but every time
I just type in the server name it automatically puts the loader.aspx after
the server name. I’m still trying to figure this one out.
"Jim Daly [MSFT]" wrote:
- Posted by Jim Daly [MSFT] on October 19th, 2007
Yeshua -
Glad you found (and posted) your solution to the reporting issue.
The loader.aspx appearing after the server name is by design. I must admit
I don't know the specific details - but i understand that it is related to
the ability to launch Microsoft CRM in application mode.
--
This posting is provided "AS IS" with no warranties, and confers no rights.
"Yeshua" wrote: