I am getting the message:

"The server localhost is not responding..." when I try to
go to the Deployment Manager and add users for CRM 1.2.
I have added my licenses without a problem and the Server
Manager shows 'Enabled'. The IIS site is running and
pointing to the IP of the CRM server which is the machine
I'm running all functions from. All of the CRM services
as well as Message Queuing and the Indexing service are
started. However, when I go to 'companyweb' on the
server, I am told that I am not authorized to view this
page. I'm sure this is an issue of security rights, but
I'm not sure which one. This was a first time
installation and I've never had this running. Any
thoughts and assistance would be greatly appreciated.

Thanks,
Steve

My guess is you've logged into the server with a different
username than the username you used to install CRM. This
will definitely cause the problem that you're seeing with
Deployment Manager. Also, make sure whatever user you're
using to access "companyweb" is a CRM user, has a license,
and has a security role associated with it.

Best of luck,
James
jbrown@NOSPAMmesoscale.com

There was only one other possible user that I could have
used, but when I log in with that account and load
Deployment Manager, I get an error message saying the
Snap-in failed to initialize. Any other thoughts? Help?

This is from the TechKnowledge base.

TechKnowledge
"The selected Snap-In did not initialize properly" error
message when launching Microsoft CRM Deployment Manager

Document ID: 29760
Date Created: 3/20/2003
Date Last Modified: 1/14/2004
Language: English - United States
Country: USA
Product: Microsoft CRM
Versions: 1.0
Modules: Microsoft CRM Installation, Microsoft CRM
Miscellaneous, Microsoft CRM System Customization

SYMPTOMS

When launching Deployment Manager for Microsoft CRM, you
may receive the following error message:

The selected Snap-In did not initialize properly.

CAUSE

Deployment Manager verifies the following privileges. If
one of the following conditions is not met, Deployment
Manager will not initialize:

1. The current user is a Local Administrator on the
Microsoft CRM Server.
2. The current user has Administrative access to SQL
Server.
3. The current user has a System Administrator role in
Microsoft CRM.

RESOLUTION

Add the user as a Local Administrator on the Microsoft CRM
Server (specifically, the SQL Server where the Microsoft
CRM databases are stored).

1. Click Start, point to Programs, click Administrative
Tools, and then double-click Computer Management.

2. Open the Local Users and Groups.

3. Select Groups.

4. Right-click on the Administrators Group and select
Properties.

5. Add the user to the Administrators group.

Add Administrative access to SQL Server.

1. Click Start, point to Programs, point to Microsoft SQL
Server, and then click Enterprise Manager.

2. Expand Microsoft SQL Servers | SQL Server Group |
YourSQLServer | Security.

3. Select Logins.

4. Add the user as a new login if the user does not exist
here. Windows Authentication must be marked and the login
must be added from the existing Active Directory logins.

5. Click the Server Roles tab and select System
Administrator.

Verify the user has a System Administrator role in
Microsoft CRM.

1. In Microsoft CRM on the Home Page, click Settings,
click Business Unit Settings, and then click Users.

2. Open the User record.

3. Select Roles.

4. Verify the System Administrator role exists for this
user. If it does not, select Manage Roles, check the
System Administrator option, and save changes.

Open Deployment Manager.