- Opportunity Workflow Rule and Sales Process conflict??
- Posted by John on October 25th, 2006
Hello All:
I have the following scenario:
When an opportunity is created, a workflow rule fires which:
Assigns the new opportunity to user Gail
Sends an email to Gail to tell her about her new opportunity
I also have a sales process that fires on Opportunity Create which has a
number of steps, and the first step creates a Phone Call task for Gail to
follow up.
However for some reason this phone call task creation is failing. At first I
had the sales process set up to create the task for the opportunity owner,
but then I thought that the problem might be that the assign rule was not
firing before the sales process rule, so the sales process did not know who
to assign the opportunity to, so I changed the rule to assign directly to
Gail, but it still fails.
If I go into Workflow monitor and open the process, I see it paused *after*
the task creation line, and if I click "retry" it successfully creates the
task.
Does anyone know what's going on here? Is there a conflict with the 2
process trying to both fire on the object creation?
Thanks in advance for any and all help.
John.
--
John.
Microsoft Principal Architect
This message sent from Windows Vista!
- Posted by John on October 25th, 2006
Also, the error message I see is:
Error code=80131509. This SqlTransaction has completed; it is no longer
usable.
John.
--
John.
Microsoft Principal Architect
This message sent from Windows Vista!
"John" <jstraumann@hotmail.com> wrote in message
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- Posted by John on October 25th, 2006
Hi all:
As a test I deactivated the create rule and put those tasks into the sales
process, so now just the sales process executes on create. The task creation
still fails...
John.
Microsoft Principal Architect
This message sent from Windows Vista!
"John" <jstraumann@hotmail.com> wrote in message
news:eZX6$vG%23GHA.3952@TK2MSFTNGP03.phx.gbl...
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