- Outlook 2007 and CRM Outlook Client 4.0 Restart Issue
- Posted by AJ. Polk on June 14th, 2008
Installed CRM Outlook Client 4.0 on three IBM laptops successfully. However,
there seem to be a problem afterward, where Outlook 2007 wants to restart
itself. After clicking ok it restarts, and reinitialize CRM Client, but
minutes later wants to restart again. The users are getting very frustrated.
Is there a known issue related to this particluar issue? Is there a fix?
We have removed and reinstalled the CRM client. Once removed the problems
goes away, as soon as the CRM Client 4.0 is install the problems persist.
- Posted by Peter Hale on June 16th, 2008
Check the hotfixes for the Birthdate 1/1/1970 issue
Pete
"AJ. Polk" <AJ. Polk@discussions.microsoft.com> wrote in message
news:E58A7240-B686-4E1E-8860-6978B5868FA8@microsoft.com...
- Posted by A.J. Polk on June 16th, 2008
Thanks, Peter. I will give it a try. However, it seems weird that a date
would cause such an issue.
A.J. Polk
"Peter Hale" wrote:
- Posted by Antony Baker on June 17th, 2008
That problem is well documented if you try different working on your searches
on this newsgroup. Although I had other sync issues, like it did not sync
"all contact" from MSCRM. We tried all the trick we found here and got it
to stop crashing but it still was not "working correctly" and finally got our
MSPartner contacted MS and they sent a passworded "hot fix" that was
accessable for 2 days. My problem was fixed(all contacts) as well as the
problems you are having. I no longer have to use the "workarounds". It has
been a week and my user has not had another problem with outlook. In short
MS now has a fix that corrected all of these issues for us, you just have to
find the right person to get it from MS. Of course if you fix it your users
will have to find someone else to mumble about under their breath.
Here is the link MS sent to us but like I said the email stated this is
passworded but maybe it will help.
Antony
http://hotfixv4.microsoft.com/Micros...l_i386_zip.exe
"Polk" wrote: