Hello,

After I have installed the 4.0 client my outlook crash very offen, before I
had the client installed there was no problems with outlook, but after it's
doing sometimes 10 time a day.....I have seen it on some other machines.

I have all updates to Office and windows.

Any one there have an idea for a solution.

btw. I had the same problem in 3.0, but the rollup was fixing it
there....but now it's 4.0.....


--
Best regards,

Anders Jeppesen
MCP, MCTS, MPV
KEYZONE ApS

Is it a particular operation or area in the client that make it crash? What
does it say when it crash?

We can try to troubleshoot it here to some extent but I would also recommend
contacting support team, as they will be best for figuring out solution to
this problem.

--
Thank you.
- Alexander Panov [MSFT]
This posting is provided "AS IS" with no warranties and confers no rights.

"Anders Jeppesen" <AndersJeppesen@discussions.microsoft.com> wrote in
message newsC6FC69E-6E8C-40F8-A50D-8A07E4842CA6@microsoft.com...

As it is now, I don't even havee to do anything in outlook, this morning I
just opened my outlook and after 1 minut I had my first crash, then it's just
ask my to sent the error report to MS and restart outlook
--
Best regards,

Anders Jeppesen
MCP, MCTS, MPV
CRM Gruppen ApS


"Alexander Panov [MSFT]" wrote:

Another thing, how do I contact the support team?
--
Best regards,

Anders Jeppesen
MCP, MCTS, MPV
CRM Gruppen ApS


"Alexander Panov [MSFT]" wrote:

This is the error messages....

http://www.anjep.dk/screendump.htm

--
Best regards,

Anders Jeppesen
MCP, MCTS, MPV
CRM Gruppen ApS


"Alexander Panov [MSFT]" wrote:

On Jan 31, 9:29*am, Anders Jeppesen
<AndersJeppe...@discussions.microsoft.com> wrote:
Hi,

We experienced the same and finally after a lot of support hours
figured out, that it has something to do with contact synchronization.
So if you stop the contact synchronization from crm to outlook and
experience no more crashes I can tell you that it is related to the
birthday date in some of the contacts. If the birthday is older than
01.01.1970 crm 4.0 cannot synchronize the contacts to outlook. I know
that microsoft is on the way to bring out a hotfix for this problem.

You can contact microsoft support over the Partnersource Portal and
then go to support.

Best regards,

Regina

Hi Regi,

It didn't help, I have turn off the contact sync, and made a check of the
birthday af all my contact regarding the birdday, and there was none of them
there was older than the date you mention
--
Best regards,

Anders Jeppesen
MCP, MCTS, MPV
CRM Gruppen ApS


"Regi" wrote:

If you are sure that it's not dates problem (hotfix for which is being
prepared to be distributed) please contact support team, as they will need
to get more information by means of mini-dumps and/or traces etc. Here's a
link to contact info:

http://www.microsoft.com/dynamics/cr...more_info.mspx

--
Thank you.
- Alexander Panov [MSFT]
This posting is provided "AS IS" with no warranties and confers no rights.

"Anders Jeppesen" <AndersJeppesen@discussions.microsoft.com> wrote in
message news:052E9256-83A4-49FB-9687-5AF5CD7A62A3@microsoft.com...