- Outlook Client with 2nd email - CRM Rule sending personal messages to router
- Posted by Msullivan on February 24th, 2006
We have CRM 3.0 deployed, with the Exchange router running and rules
deployed. The router seems to be working correctly on my exchange
email, only sending those emails to CRM that have the CRM tag.
However, I also have a Yahoo POP email delivering mail to my inbox,
and the Server side Outlook rule sends every Yahoo mail I receive to
the CRM Router mailbox? Has anyone else experienced this, and if so,
any idea how to modify the settings to keep this from happening?
- Posted by Ian Moran on February 25th, 2006
That's by design in 3.0, all inbound email to a CRM users mailbox is copied
to the router mailbox.
Ian
"Msullivan" <msullivan@questnbs.com> wrote in message
news:1140762637.433360.85990@j33g2000cwa.googlegro ups.com...
- Posted by Matt Parks on February 28th, 2006
If you want to, you could manually edit the rule to only apply when msgs are
received from the exchange account.
--
Matt Parks
MVP - Microsoft CRM
"Msullivan" <msullivan@questnbs.com> wrote in message
news:1140762637.433360.85990@j33g2000cwa.googlegro ups.com...
We have CRM 3.0 deployed, with the Exchange router running and rules
deployed. The router seems to be working correctly on my exchange
email, only sending those emails to CRM that have the CRM tag.
However, I also have a Yahoo POP email delivering mail to my inbox,
and the Server side Outlook rule sends every Yahoo mail I receive to
the CRM Router mailbox? Has anyone else experienced this, and if so,
any idea how to modify the settings to keep this from happening?
