- Outlook client and IE problem
- Posted by vsiat on April 26th, 2007
After we installed the desktop client for outlook 2003, some options in IE
(like service calendar, settings/customization and others) are no longer
available when outlook is open. We have to close outlook in order to get
everything back to normal in IE.
Why is that happening, and what can be done about it?
- Posted by Niths on April 26th, 2007
Hi Vsiat,
This is by design. You can see some of the workarounds here:
http://blogs.msdn.com/crm/archive/20...-together.aspx
HTH,
Niths
"vsiat" wrote:
- Posted by Curt Spanburgh on April 26th, 2007
It's a known bug. Don't use the web cliet when the Office 2003 Desktop client
is running.
"Niths" wrote:
- Posted by Scott Moore: JourneyTEAM - EASI on April 26th, 2007
On Apr 26, 2:08 am, vsiat <v...@discussions.microsoft.com> wrote:
Outlook client is set not to display those areas so when IE caches the
CRM site it does so without things like the settings tab. You can add
a host header on the server and let outlook use it's own url so that
crm.yourcompany.com doesn't cache the outlook settings.
Scott Moore
www.easiintl.com
- Posted by vsiat on April 27th, 2007
I found a workaround to the problem, which has already worked fine for us:
Edit in the registry the outlook client settings and replace the crm server
name with it's IP --it appears in 3 keys. From the web client always use the
crm server name to connect.
This way (I assume) the cookie created by the outlook client is different
from the web one's, therefore the two clients can be open side-by-side, each
with it's own settings, without interefering with each other.
thanks to all that have answered
