Tech Support > Microsoft Windows > Windows CRM > Outlook Client v 1.2 not working in offline mode
Outlook Client v 1.2 not working in offline mode
Posted by Alexander D on February 25th, 2004


Hello,

we have installed several CRM Outlook Clients, version 1.2, on the
laptops of our salespeople. They are able to work online perfectly,
and when going offline, synchronization seems to work, as well.
However, after going offline and synchronizing, when they try to open
any of the CRM folders, they get an "Access Denied" message (this does
not happen in online mode!).
I have adjusted the permissions on the UNC Snapshot share on the SQL
server, and the Publication Access Lists on the SQL server, and still
get the same errors (identical on all of the clients).

Does anyone have an idea what might be the cause of this?

Thank you,
Alexander


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