Hi

I know that there have been numerous posts regarding this issue, but I can't
seem to find a resolution to this particular one, it has only happened on
one customer site:

Installed MSCRM 1.2 server - great - went like a dream. Installed Sales for
Outlook on a W2K client with Office 2000 SR1 SP3 and the required hot fix -
Also installed without a problem. When outlook is fired up it is in an
online state and can see the MSCRM server data OK. When you attempt to go
offline, the following error is given:

'You do not have sufficient permissions or access rights to perform this
action'

If I add the user into the domain admins group then it syncronizes OK. If I
install an outlook client for the Administrator, again this syncronizes OK.

I have checked the following:

1. The user is a local administrator on the client machine
2. The user is part of the Domain Users group.
3. I added a domain users login to SQL and gave it access to the MSCRM &
MetaBase databases
4. I also added the domain users onto the access list for the MSCRM &
MetaBase publications (This requirement which was in the V1.0 IG seems to be
missing from the 1.2 IG but I tried it anyway)
5. There is no entry in the event logs for this error.

The only TK's that I can see relate to stuff like not finding the path to
the server which is obviously not my problem. Can anyone suggest where the
permission is not set correctly?.....I am ruling out a software or install
issue as if I change the user to a DA or sync as the Administrator things
are OK.

Regards

Peter

does this TK help ?
http://www.greatplains.com/techknowl...9669&target=PS


--
Olivier Schmitt
Microsoft France
--------------------
Merci de bien vouloir répondre à ce message dans le newsgroup où il a été
posté. Je le consulte régulièrement.

"Peter Cutts" <peter.cutts@DELETEquixote-uk.com> wrote in message
news:%23IV%23cqTyDHA.2316@TK2MSFTNGP10.phx.gbl...

Sorry, Oliver, as i said in my original post I have already done these
things.

I have, however, with MBS support solved this. It related to the
permissions on the \\SQLSERVER\MSCRMSnapshotShare folder. It only had read
permissions on it. As soon as it was changed to full access the error was
resolved.

Regards

Peter

"Olivier Schmitt" <oliviers@online.microsoft.com> wrote in message
news:uBO0YuizDHA.1616@TK2MSFTNGP11.phx.gbl...