Hi,
We have a user with CRM desktop client, who can use outlook normally,
and even view CRM folders and records list. but once she try to open a
record (no matter which), outlook freeze and has to be killed via task
manager (though it doesn't show any abnormal CPU or memory use).
I tried to uninstall and reinstall the client, checked for pop blocker
and IE security setting but all seem normal. I should note that this
user is able to work with web client form that same computer, and that
other users work with their outlook client from their computers with
no problem.
any help would be appreciated,
thanks,
Chen Hirsh

On Dec 9, 11:00*am, Chen Hirsh <ch...@sitqad.co.il> wrote:
Hi all,
It turn out to be the skype to IE integration. when skype is open, I
can't access CRM records.
after disabling IE integration in skype settings, all is good.
Chen Hirsh