- Outlook version of CRM is showing inactive account as well when searching....
- Posted by Kyaw on October 3rd, 2004
Hi there,
We have a client who has an issue where when you are in Outlook version of
Microsoft CRM and do a search on account, inactive accounts come up as well.
But this doesn't happen on web version of MSCRM, web version of CRM only
list active accounts when searching.
Has anybody come across this before?
Regards,
Kyaw
- Posted by Stephen Redmond on October 4th, 2004
Hi Kyaw,
Are they offline or online?
If Offline, what happens when they go Online? And then back Offline?
Stephen
"Kyaw" <no@spam.net> wrote in message
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- Posted by Kyaw on October 6th, 2004
Hi Stephen,
The machine are online, they are not laptops, they are just network desktop
machines and will be online always.
I should ask them to try what you suggested, thanks.
Regards,
Kyaw
"Stephen Redmond" <stephen_at_crm.ie@newsgroup.nospam> wrote in message
news:%23JglOheqEHA.868@TK2MSFTNGP10.phx.gbl...
