Carrie, This behaviour will not be changed v3.0. You should not want to delete your users. If they remain in CRM, then you will always have the history available. This person might have had contact...

John, Thanks for the reply, how about e-mails? can the user (Lotus Notes) use his e-mail system with Microsoft CRM? so that MS-CRM tracks those e-mails in System? "John O'Donnell" wrote:

No you cannot do this. You would have to make some major hacks to the CRM system and even then you are going to have a badly formed email. -- John O'Donnell Microsoft CRM...

this may be as simple as the wrong dll. If you contact businessobjects.com they will send out a 9.2.2 version or at least verify whether your version should work with mscrm you also might want to...

point a new report at the salesliterature table in the database -- John O'Donnell Microsoft CRM MVP http://www.mscrmfaq.us <frappe33@gmail.com> wrote in...

Thanks for this, maybe version 3 will save me "Rob Bakkers" wrote:

In CRM 1.2 you can't do this unless you upgrade your Crystal Enterprise server license to a fully-functional one (a couple thousand bucks I think). With CRM 3.0 using SQL Reporting Services, I...

A sub-process is a way to call a manual rule. If you create a manual rule in workflow called Rule A, in another rule you can insert a sub-process and select the manual rule to run. This is a helpful...

The easiest way to do this is to make sure when you close a case that the billable time in the Resolve Case window is correct. Then you can create a report in Crystal that totals the time spent on...

On the subject line I meant - "Not Working"... "Eric S." wrote:

FWIW, it is also possible to promote emails from folders other than your own inbox - specifically an inbox folder in a shared mailbox. You might get lucky with other folders, but its not...

As far as I know, it is usually not possible to add the accountid to the window. Instead, you could add an accountnumber. Hope this helps, Ronald Lemmen "Max" wrote:

Wrong news group "esurg68" <myname@something.com> wrote in message news:5548FE78-16D4-4DE6-8A4B-FAF0B240E065@microsoft.com...

I was having problems applying all manual workflow rules and applied hotfix 898654 per one of the messages earlier in the group. Now I am getting the following error when applying a manual...

Actually, to be pedantic, Quick Create forms always display recommended as well as required fields "Ronald Lemmen" <RonaldL@-REMOVETHIS-avanade.com> wrote in...

We had the same problem..it was the Yahoo toolbar as Ronald suggested. "Ronald Lemmen" wrote:

Hy, i've created several contracts and i dealt with some activities which were added to the contract and were signed to the contract, so that the amount of minutes available was diminished. My...

As I found a baseamount field and a extendedamount field in the Opportunity products form, I'm expected to have a discounted amount calculation by the system for the opportunity product revenue....

Running CRM 1.2 on W2k3 std. server and SQL2000 on a different w2k3 std. server. The owner of an opportunity is trying to close it. The following message appear on the screen: "There are are still...

I have done an upgrade with the beta software. There is an upgrade of the database needed. You need SQL 2000 with SP4 (which won't run by default for CRM1.2) or you can use SQL 2005. The database is...