Hi All! In user guide i can see the following text: "You can also create and update appointments, view details of an appointment, accept or decline appointments you've been invited to, invite people...

Is there a way to notify techs (crm users) that they have a new case assigned to them via email which contains the client information? I have tried setting this up but it looks as though you cannot....

After attempting to install CRM 1.2 using the MSDN version I keep getting a "Microsoft CRM Setup could not validate this instance of SQL server" error. I have attached the install log. PLEASE...

I would like to edit the drop down options when Resolving a Case to add new Resolution Types. At the moment there is only "Problem Solved", which isn't very useful. There was a previous posting...

We have 2 problems ! One where a customer goes offline and is able to use oppertunities, leads etc. except accounts. When I click on the top folder where it says CRM it says something about rights...

i cant use the sales for outlook for more than one user (the user who install the app) in the same machine can you help me thanx

Is Crystal Report v.10 compatible to CRM 1.2? co'z i'm trying to install the Crystal Report Enhancement and i'm encountering some problem. thanks

can i take the contacts from outlook to crm contacts very important plz

Hello, I need to put ï in a mail template. I've tried ï and ï but no luck... Thanks, Sander

Hello, here are the symptoms: 1. Outlook client is installed, MSDE Service Manager is running. 2. Forms are installed. Have cleared cache several times. 3. Shortcut Icons show up, when clicked error...

Hi, Ive added a custom webpage via the ISV to the left panel of the opportunity. Depending on some criteria, I may update the value of "EstimatedValue" field. I would like it to : -...

Hi, I am trying to develop a cutomized application for Pocket PC. I would like to use web service of MS CRM in the application. Here is what I did. In Visual Studio .NET, 1. Create Smart Device...

FYI. One of our remote users has been using his Sales for Outlook (SFO) client without problems for a month, until: Microsoft CRM Platform Error Exception from HRESULT: 0x80044104 error Sales for...

Dear All, My SFO problem is i can offline and replication successfully but when it fails when i click any CRM function. From Event viewer it shows the following error. Any idea? MSCRM Platform...

One user is experiencing a problem with the Outlook client (web version is fine) (MS 1.2 Office 2003 XP security issue with hot fix installed). When opening Outlook and trying to access the CRM...

Can some one plz explain stepwise how to access CRM SFO. I cant locate any documentation to it. Thugh it has been succesfuly installed on my machine. Please guide me how to go around with it. Thanks g

We have a successful CRM 1.2 installation, we believe, and have imported contacts, etc from ACT 6.0. We have updated Outlook with all the hot-fixes for SFO and the Server as well. We can send and...

I posted about this a few weeks ago, but I got sidetracked for a while. I haven't been able to figure this out yet, and I'm starting to think it may not be possible. I am looking for any and all...

I have created a workflow rule to send an email to management when the status of the Opportunity changes to "won". It does not work. I'm set as Root Business Unit, and I've used the proper status...

I have a Sales process that works like a charm, and Case routing to Queues is also working great. Two other rules that used to work are no longer working. The only change recently was a power failure...