I need to create a email template in HTML format. I put the html commands in the email the message shows up with the html commands in the body. The only editing the template will let you do is font...

Hello: I have a new install of Microsoft CRM. When I use the Web Client and try to run a report, an error dialog appears: Crystal Reports Logon Error, Please verify that you have enough Crystal...

hi out there - inexperienced. would like to construct spread sheet. tech support said i needed microsoft works? is this true? can i down load that? if so how do i go about it? i have hp, xp...

Is there a way to email a queue from a crm user on the road and have it go to the queue? We have blackberries and would like to email support@ourcompany.com and get it posted there so we can assign...

Is there a way to group contacts in CRM 1.2 (similar to grouping in ACT)?

can a resently removed program be restored

If i assign a task, it is not showing up on the outlook tasks. Do you think this may be due to email router not installed properly or not installed at all? Does the email router needs to be...

hi i got the following problem: incoming mails are displayed in the workplace email folder. the problem is, that i cannot close these emails cause they are already closed. so the only possiblity to...

As with many companies, we purchase marketing lists and have sales people who call the companies on the lists. These sales people determine if a potential lead is qualified or not. My question is...

Hello; We are attempting to import mulitple marketing lists into CRM, and it would be *nice* to be able to keep each list seperate rather than importing them all into the Leads section as one big,...

After installing CRM, when I navigate to http://servername/exchange or http://servername/connectcomputer; they are not working page can't be displayed or it ask for some user and passwork...

How I can customize the Activities on My Home Page. Link must be like http: //crmserver/tools/viewEditor/viewManager.aspx? id={00000000-0000-0000-00AA-000010001209} Where i can find the GUID of...

I can't re-enable a disabled user or edit any user data after upgrading. I can edit contacts.

1)How do i use my dailup to get to the crm homepage. I can get to it fine on my lan but as soon I use my dail up it is not available. 2) Why cant i do anything with the CRM for Outlook when I am...

I am running CRM 1.2 on sbs2k3. Shadow copy isnt working because of the SQL server running on the same SBS machine. Does anyone know how to fix this?

Good Morning All: I am looking for a CRM Customer who wouldn't mind discussing their CRM Installation and how you use the product. I work for a Global Manufacturer, who has installed CRM, but the...

Hi, I have MS-CRM 1.0 installed.This installed Crystal Enterprise 8.5 with some standard reports. In order to customize/add custom reports to the enterprise, MS-CRM implementation guide asks for...

We have customised our copy of CRM and need to get the custom fields (CFSTestField for example) onto our Crystal Reports, but when using the CRM connection, it only seems to return the standard...

Hi, When I attempt to add a new schema field to the "Lead" object in the Deployment Manager, I get the following error: "An error occured during the addtion of the new field. The...

I have customised some fields in CRM 1.2 and they are in the schema, however when I publish them they cause problems. I have created a string field called 'Test' in the schema against the contact...