Tech Support > Microsoft Windows > Windows CRM
NAMING CONVENTION
Posted on January 23rd, 2004 | 1 Comments

Is Microsoft Customer Relationship Management 1.0 AND Microsoft Customer Relationship Management Server... one in the same? Is the server product version 1.2? This is critical to understand with an...

Crytal reports error in 1.0
Posted on January 23rd, 2004 | 0 Comments

Hi, I installed CRM 1.0 on a new server (W2K Enterprise) and I get the following error when trying to access a sales report. Any ideas??? File Repository Server Input is down. I can confirm that...

Expires On date for contracts in workflow????
Posted on January 22nd, 2004 | 0 Comments

I am trying to create a workflow rule that will create activity for sales rep when a contract is 45 days before expiration date. the problem I'm having is that I can't get at the expires on date to...

CRM SDK logging?
Posted on January 22nd, 2004 | 0 Comments

Is there a logging feature in the SDK? For example, to see exactly which APIs are getting called by whom etc. I understand even their UI is using the same SDK - although it doesn't seem to use...

Attaching a document to an Email via SDK - Urgent
Posted on January 22nd, 2004 | 2 Comments

Hi All - I need to attach a document to an email via the sdk. I can create the email, create an attachment - but I can't figure out how to automatically upload the document to the attachment.......

Mappings from opportunity to activity
Posted on January 22nd, 2004 | 1 Comments

I have customized the 'opportunity' form by adding a custom 'myLocation' field. I would like the 'location' field in an activity appointment to be populated with 'myLocation' from an opportunity when...

CRM security role v1.0
Posted on January 22nd, 2004 | 2 Comments

Hi, I got some security role issue. I have one root business unit, and there is a sub-business unit called "Sales" under the root business unit. Here is the structure: Root-->Accounting (Sub...

Sales Literature
Posted on January 22nd, 2004 | 0 Comments

We have over one hundred documents that we want to put into sales literature to organize them for our sales people. Our idea is to have them all in one place and when we are talking to customer who...

Convert a field to not allow Nulls
Posted on January 22nd, 2004 | 3 Comments

How do you do that? I want to require the SIC field to be mandatory. Possible?

Web Based UI
Posted on January 22nd, 2004 | 2 Comments

Hi, Does MsCRM have any web based UI? We need our sales team access to the CRM database from the internet, Is that possible? Thanks, Ali

Learning Resources
Posted on January 22nd, 2004 | 1 Comments

Hi, What would be the fastest way to grasp essential capabilities of Ms CRM? What would be the fastest way to learn Ms CRM? Thanks, Ali

Outlook 2003
Posted on January 22nd, 2004 | 1 Comments

Is Outlook 2003 supported with CRM 1.2? I can't find that it's not, but I'm using 2002 and am not having any problems. Another user here is using 2003 and he gets one error after another (when...

Opportunities and other contacts: e-mail
Posted on January 22nd, 2004 | 0 Comments

Does anybody know how I can e-mail all (other) contacts on an opportunity? So far, itis only the Account that is in the TO (I am using the Outlook interface). Thanks, Jo

Upgrade - 1.0 to 1.2 - Backup/Restore database.
Posted on January 22nd, 2004 | 3 Comments

Hi, Installing 1.2 on new server and will be moving all my 1.0 data off of the old one. Will i NEED to install 1.0 and then restore the backed up SQL databases then upgrade to 1.2, or can i just...

Deleting Reports in 1.2
Posted on January 22nd, 2004 | 3 Comments

I once received a toolkit to delete reports for the 1.0 system, and it worked fine. But now after upgrading to 1.2, I can't seem to delete reports using this same utility. Anyone know if there is a...

Import wizard...
Posted on January 22nd, 2004 | 2 Comments

When I try to run the import wizard I get "Microsoft Outlook cannot be started. Verify that Outlook is installed on this computer." it does'nt matter if I select import contact or leads. could...

PostUrl Action?
Posted on January 22nd, 2004 | 2 Comments

I am trying to create Workflow rule with PostUrl Action. Is it possible to post to XML Web Service (e.g. http://loclhost/CRMPostService/StringService.asmx)? What URL exactly do I have to type in...

Uninstalling MSCRM 1.2 and Re-installing
Posted on January 22nd, 2004 | 3 Comments

Hi, I installed MSCRM 1.2 with the wrong Organization Name. So I need to uninstall and re-install. Does anybody have additional documentation for this? I plan to backup all databases, and export...

Linking an activity to a Case
Posted on January 22nd, 2004 | 2 Comments

An activity can be created within a Case by first opening the Case, selecting activities and creating a new activity. Is there any way of creating an activity (for example, from the home page) and...

Customising the printed invoices in MS CRM 1.2 - Australian
Posted on January 22nd, 2004 | 0 Comments

We are implementing MS CRM 1.2 for a small company who really want use the invoice facility within MS CRM - they are really taken with the process of creating a quote, and then rolling this over to...