Tech Support > Microsoft Windows > Windows CRM
Is there an easy way to convert a contact an account?
Posted on January 9th, 2004 | 2 Comments

I just stated configuring CRM 1.2. I imported my contacts from outlook. Many of the Outlook contacts are actually the information I want for an account including the company name, address, main phone...

"CRM Contact" button does not function
Posted on January 9th, 2004 | 0 Comments

Hi all, I use CRM 1.2 and Outllook 2003. I have installed the outlook client in my computer and when I press the button "CRM Contact" on the menu bar of Outllook it doesn't work. Any other button...

RE: Outlook 2003 / CRM 1.2 Install issue.
Posted on January 9th, 2004 | 1 Comments

Hey there, Having trouble installing client v1.2 on a Win2000 Office 2003 client. The install completes sweet as no probs but when I first load up Outlook '03 I get the message Microsoft...

CrystalReportViewer
Posted on January 9th, 2004 | 0 Comments

Hi, I want to access a report from a machine which is not in the same domain like the CRM server. The web gui works fine. But I can't access the report. The following message appears: Crystal...

TK29660 - Remove GUID from E-Mail Subject Line
Posted on January 9th, 2004 | 7 Comments

Does anyone know if a version of the above patch is available for v1.2 yet? If not, any idea of when?

Catastrophic Failure
Posted on January 9th, 2004 | 0 Comments

This just started happening: No changes made. Error occurs when someone attempts to login. Any ideas? Thanks. Event Type: Error Event Source: Microsoft CRM Event Category: None

Sales for Outlook Installation Problem v.12
Posted on January 9th, 2004 | 2 Comments

Hi everybody I installed the Microsoft CRM Server Version 1.2 (posted on msdn 12.12.2003). Then i tried to install the Microsoft CRM v1.2 Sales for Outlook. During the setup process you have to...

MSCRM RAID configuration w/ SQL
Posted on January 9th, 2004 | 4 Comments

Hi, I noticed that Microsoft recommends a RAID 5 and RAID 1 configuration for an MSCRM box. The box I am getting will have this and we plan to install MSCRM and SQL Server on the same box. What is...

Parameterized Reports in v1.2
Posted on January 9th, 2004 | 1 Comments

Greetings all, From what I understand, CRM 1.2 permits parameterized reports. Do I need Crystal 9.x for this type of reporting? I am still able to run and build reports (outside of CRM) with the...

CRM Deployment/Schema Changes in 1.2
Posted on January 9th, 2004 | 1 Comments

Just came across an oddity in CRM 1.2. Some may remember that 1.0 had a habit of doubling field sizes in exported schemas. In 1.2, rather than fix the export, they modified the import to half the...

Crystal Reports and CRM 1.2
Posted on January 9th, 2004 | 1 Comments

Hi, I have big problem and i see that i'm not unique. I install CRM 1.2 on the PC with SBS 2003, including SQL 2000 and Exchange 2003. All work good, i browse the web interface,sent e-mail, but i...

Retrieving Total Time Spent on Service Cases?
Posted on January 8th, 2004 | 0 Comments

We are using the CRM Professional Suite and I have noticed that when we close a service case, the wrap up window shows the accumulated time spent on that case. After resolving the case, how can I...

URGENT
Posted on January 8th, 2004 | 3 Comments

Hi, I want to integrate my web application inside MSCRM. is there any samples or do recommand a site for this activity

Credit Card Processing for CRM and GP?
Posted on January 8th, 2004 | 1 Comments

Hi, Working with a prospect using Great Plains as the back office component. They would like the salespeople to take orders via CRM but when submitted and before they hit GP they want to run a...

Inserting values into MSCRM database
Posted on January 8th, 2004 | 2 Comments

Hi, just now we have started working on MSCRM. As an initial proceess we have planned to integrate an web application with CRM server. I want to know how how to use the APIs and insert the web form...

Deleting/renaming custom attributes
Posted on January 8th, 2004 | 2 Comments

Hi, I just added an attribute using the schema manager... and transposed two letters. How can I either delete (and reenter) the attribute or rename it? Thanks, Lindsay.

Notes view
Posted on January 8th, 2004 | 2 Comments

I would like to have the ability to change how notes appear in a case. For example, instead of only seeing the title of the note, I would like to add by who, and the date so they both appear when...

View more than 100 records at a time?
Posted on January 8th, 2004 | 4 Comments

Hello, is there any way to view more than 100 records at time? If we want to apply an action to a few thousand people, is there any way to do so all at once, instead of having to do the action to...

CRM 1.2 Icons in Outlook 2003?
Posted on January 8th, 2004 | 1 Comments

Hi, Just did a CRM Outlook installation for version 1.2 on Outlook 2003. Everything went fine. Under Outlook XP, you could access the different CRM areas via icons that appeared in the Outlook bar...

Help with my upgrade path.
Posted on January 8th, 2004 | 2 Comments

We have to accomplish two things. 1. Moving the CRM server to a new machine 2. Upgrading our system to 1.2 What is the best order for this?