Tech Support > Microsoft Windows > Windows CRM
Poor Design!
Posted on September 25th, 2003 | 4 Comments

At least one feature of CRM was an extremely bad design! When I migrated GP data into CRM, all account addresses were thrown into the More Addresses tab. Because of this, our company is unable to...

change CRM browser address?
Posted on September 25th, 2003 | 0 Comments

Can I change the address to login to my CRM server? i.e Exchange is (domain name/Exchange) I want CRM to be (Domain Name/CRM)

Re: Slow performance
Posted on September 25th, 2003 | 1 Comments

You didn't give us much information, but yes the outlook client is significantly slower than the web client, theres no question about that. But for overall performance, that would depend on your CRM...

GUID removal hotfix???
Posted on September 25th, 2003 | 1 Comments

I am having a bear of a time finding this one. Just got off the phone with my Certified Partner Product Support people. They could not provide me with this hotfix that my CRM presenter told me about....

Disabling Anti-Virus Software
Posted on September 25th, 2003 | 1 Comments

To install a new version of InterNet Explorer, the instructions say to disable anti-virus software, because it may interfere with installation. Don't know how to disable. I have Norton and some...

Autoresponse in Rules Wizard
Posted on September 25th, 2003 | 0 Comments

I want to reply to incoming e-mails with an autoresponse but when I try to enter an address in the BCC field for the autoresponse (a necessary requirement)the rule will not take affect.

Re: Failed to create Microsoft CRM Database
Posted on September 25th, 2003 | 1 Comments

Silvia, Another common problem that results in this error is that the actual files for the DB are still present in the default SQL data file directory. Make sure the DB's have been dropped from SQL...

Assigning Topics to Leads
Posted on September 25th, 2003 | 0 Comments

I am attempting to import a batch of leads and I need them to be distinguishable from other leads without having to open each individual lead record. Does anyone know how to assign a topic to...

Lotus Notes
Posted on September 25th, 2003 | 1 Comments

I am looking at evaluating MS CRM for my company and I wondered if its possible to use Lotus Notes/Domino as the email server. I use the notes server to send email via SMTP from various apps (eg...

Re: Use of a call script in MS CRM
Posted on September 25th, 2003 | 0 Comments

Michael, an undocumented feature is that you can create custom buttons on activities' screens. Those buttons can call custom pages that will create an activity and redirect the user to it. That was...

CRM Slowing Down/Locking Up Outlook
Posted on September 25th, 2003 | 0 Comments

So, I seem to be having an issue where Outlook performance is suffering with the CRM loaded up. It continually locks up and I have to Ctr-Alt-Del to close it and then reopen. And when I have an...

Outlook Locking Up
Posted on September 25th, 2003 | 0 Comments

So, I seem to be having an issue where Outlook performance is suffering with the CRM loaded up. It continually locks up and I have to Ctr-Alt-Del to close it and then reopen. And when I have an...

RE: Look at that important package
Posted on September 25th, 2003 | 0 Comments

Error submitting to web service (for developers)
Posted on September 25th, 2003 | 4 Comments

I get the following error when submitting the referurl for our webleads to the C# web service I created. Everything else works fine. The custom field is of type string 255. A sample referurl that...

Re: Using CRM with terminal servers for outlook client
Posted on September 25th, 2003 | 0 Comments

No. Due to how the CRM Outlook Client interacts with the Registry and it's reliance on a local MSDE data store, it will only work under the UserId that was logged in when the s/w is installed on the...

New Schema
Posted on September 25th, 2003 | 1 Comments

Hello, I'm wondering if any one has any info on how to add a new schema using the Schema Manager? or how would you usually add a new schema? I'm looking at the SDK and search the web but can't seem...

How do I create an Invoice for a Case or Service Hours?
Posted on September 25th, 2003 | 2 Comments

I see no way to easily create an invoice for a case. We offer services by the hour. Sometimes our customers are on a Contract, sometimes they are not. Of course, when they are not we want to create...

80005000 failed to grant access to organizational unit on install
Posted on September 24th, 2003 | 0 Comments

Received this error when trying to install MS CRM on our domain Failed to grant access to organizational OU in active directory. We used a non-system account for the MS CRM service, and gave the...

Prove that security package
Posted on September 24th, 2003 | 2 Comments

Crystal reports logon error
Posted on September 24th, 2003 | 0 Comments

Hi, We would appriciate any and all help. We have followed every K/B article (821676, 821672, 821673, 297989) and suggestions of others with similar issues pertaining to crystal licensing problems...