Hi - I'm hoping this group can help me out. I've been calling MS about MS CRM for 2 weeks and haven't gotten an answer on this one. I'm looking for a contact manager (we don't need the sales...

Rebecca, Be warned, the OnChange event is very particular in the formatting of the JavaScript. Much more particular then, say, IE.

Is MS CRM suitable to be used as a Help Desk application? We are a company that handles approx 20 tech support calls a day but may grow to take 50 a day. If not, are there any other MS products that...

right-click the item in the taskbar and choose move, then use the cursor keys on the keyboard to get it to the right place. and use the microsoft.public.windowsupdate newsgroup.. "bob hormell"...

Hello, The client OS requirements for Sales for Outlook are either Windows 2000 SP3 or XP Professional SP1. Can someone please explain why XP Home will not meet the requirements? Has anyone tried...

We are trying to install CRM Sales for Outlook and we receiving "Web Application URL Error", that told: "Microsoft CRM Sales for Outlook cannot find an instance of the Microsoft CRM Server...

I have created a powerpoint presentation on powerpoint on Office XP. I used custom animation effects yet, when I "pack & Go" or open my presentation on computers which do not have powerpoint but do...

Hi All, For some reason our KB search won't work in CRM. When we try to search for articles, we get an error. It doesn't seem to matter if we choose to search full text, keywords, or in the title...

I'm installing standard on a new Win2K Small Business Server from the Action Pack I sent in the Activation and was given a key for "Riddle, Inc." Install tells me the Riddle, Inc. already exists...

Hi, Any System Administrators out there? I'm in the process of installing MSCRM Server 1.0 for Adventure Works Cycle on a pc that acts as the Domain Controller, Exchange Server and CRM Server. All...

Does solomon 4.5 Support SQL Server 2000?

I doubt I'll find a solution, but........I used the CDF to import unit groups, pricelists, and products. But now when I create a quote and add a product to it, when I get to the Quantity field I add...

We have recently upgraded from Windows 95 to Windows 98 with Works 2000. We have a mailing list of 850 names. I am trying to merge marked records into a letter and it has been taking over 5 minutes...

Good Morning! When attempting to mail merge through Sales for Outlook Client, I receive an error: "An Error Occurred while trying to perform the mail merge." I would appreciate any input as to why...

When attempting to mail merge through Sales for Outlook Client, I receive an error: "An Error Occurred whiletrying to perform the mail merge." Can someone please shead some light as to why this...

I'm trying to create a home network between a Windows XP machine and a Windows 2000 machine. The XP has a wireless connection to the router and the 2000 machine has a hard connection. I can ping...

The SAP Management Console on our Windows 2000 system is not starting as some its files got corrupted by a virus infection. Can you suggest me the way how can i find which configuration files are...

Have merged two lists and everything went fine. Went to merge the 3rd list for labels and this is the message I got: "Some of the field names in this mail merge list are gland or contain invalid...

Angela, I don't think this is the newsgroup you're looking for. Try posting to an Office or Outlook newsgroup. Oh and to partially answer your question - yes this should be easy to do. You contacs...

It wasn't very difficult to add new objects to the schema and to create a new tab with new fields on the Case form. However, I've not been able to see the new tab and fields when I bring up either a...