Hi Ham You raise a very good question. I am still a little confused to how the router actually works. I am forwarding all email to the CRM mailbox. 1. Some email is deleted completely or it gets...

Hi Michael, Thank you very much. "Michael Höhne" wrote:

Hmm, I've started the profiler and tried to remove the Subject from the tree in CRM (not a single record, but a Subject). I can't really interpret which line in SQL Profiler should provide me the...

Doug, I forgot to ask.... Would you be able to give me an example of what you just told me on your last post Appreciate it soooo much! -- Empire Advocate Forever!!!

Hi We renamed the entity Cases to appear as Jobs in CRM. After renaming the attributes and system messages we renamed the reports. We renamed the Case Summary Table by directly accessing SQL...

Hi We renamed the entity Cases to appear as Jobs in CRM. After renaming the attributes and system messages we renamed the reports. We renamed the Case Summary Table by directly accessing SQL...

My History records show created by as SYSTEM for all entries. The emails are being created in Outlook. Why do they not reflect the users ID's?

No, CRM will duplicate these imported Contacts. There does not exist any duplicate detection within CRM 3.0.

Depending on what all data you are importing, you may want to refer to the detailedplanning documentation in the data migration folder. It is an excel document which explains which fields are...

What I've done in the past is write a Windows service that runs nightly that uses the CRM web service to read the date and then update the age custom entity. This would give you the ability to store...

Hi Ronald, We had some problems with the Outlook client where Outlook would 'encounter an error'. We installed a patch which fixed the problem. As far we can ascertain, it never happened before...

To be honest, I haven't understood your question. If you can explain it in more detail, you may receive an answer. Also note that we're answering questions in our spare time and don't get paid for...

Yep! See http://www.stunnware.com/crm2/topic.aspx?id=ErrorInfo and http://www.stunnware.com/crm2/topic.aspx?id=TraceLogViewer. -- Michael Höhne, Microsoft Dynamics CRM MVP Web:...

An easy way to this, if your quick enough is to take a screen capture immediately after opening the account form up. Each time you open the account form you should be able to see the GUID associated...

I am getting an error whenever I get to a certain point in my workflow rule (part of an if/then condition) and I can't save the workrule. The erorr I get is "Unable to Save the rule. Verify whether...

Does the device accept "Windows" authentication. I know with our users that use BlackBerry devices we've had to incorporate "Basic" authentication to get them to work. John <gregbarth@mn.rr.com>...

Awesome thank you both!!!! You win 2 pints each! ;-) "lpgforms" wrote:

I ended up having to uninstall and reinstall at the server to get the icon back in place. All is good now. I haven't the fogiest idea how or what happened. "wright" wrote:

On Jul 1, 4:30 am, "Jeff L " <jeffatavailabletechdotnet> wrote: We're using a custom built import process and the built-in import tool in CRM.

How does everyone else auto-populate the fields of a phone call when the phone call is auto-created by a workflow rule? My rule creates an "intro call" phone call activity everytime a new lead is...