Tech Support > Microsoft Windows > Windows CRM
Email Templates for Custom Entities - Is this possible?
Posted on February 15th, 2007 | 0 Comments

I have wanted to do the same thing and have not found a solution. My next direction was to create a report for the data and format it the way I would want to have with an email template and then...

left navigation bar
Posted on February 15th, 2007 | 0 Comments

Hi, if i open account detail form, the left navigation bar have links, where can i modify those existing links or get all the left navigation bar links in account. i know isv.config is used to add...

Sum in Opportunities
Posted on February 15th, 2007 | 2 Comments

John, Thank you, I will give it a shot. Thomas "John O'Donnell" wrote:

MS CRM SBE
Posted on February 15th, 2007 | 0 Comments

Can you install in SBE Server20003 with Exchange in a seperate physical machine? SEB Premuium (windows, SQL) in one machine but Exchange in other box, would I be able to install MS CRM SBE in box...

Methodology for returns
Posted on February 15th, 2007 | 0 Comments

Hi I would like to ask if there is a suggested methodology for when goods are delivered to a customer, the customer is invoiced and after delivery the customer notices that the goods are defective...

Hide Reports menu in Workplace
Posted on February 15th, 2007 | 0 Comments

What i did to hide reports according to roles was, 1. create a new entity call new_report (or any prefix/name you want) 2. export the sitemap, edit the xml 3. import the sitemap to edit the...

Back-up script for CRM3
Posted on February 15th, 2007 | 5 Comments

Ok, so to continue on my question: is it possible to take the Isvconfig.xml and such along with the database back-up or some other scheduled job? "John O'Donnell"...

How to add a new Contract State / Status
Posted on February 15th, 2007 | 3 Comments

Hi Walterd, That's precisely what i meant - I don't think there is a way of making the new status active. The status of the contract is automatically set to 'Draft' when the contract is created even...

Unable to view Customizations in MSCRM 3.0 while working with IE 7
Posted on February 15th, 2007 | 0 Comments

I have done the customizations on the quote entity.It works fine when i use MSCRM with IE 6.0.But when i logon to MSCRM using IE 7.0,am able to see the customizations but the the calculation part for...

Add Link to Network Folder
Posted on February 15th, 2007 | 1 Comments

Just figured this one out. Configure IIS to create a website called quotes (or whatever) on the server that points to a local folder other than wwwroot. ie c:\quotes Enable folder view to get links...

CRM Mobile Storage Issues
Posted on February 14th, 2007 | 1 Comments

Correct, you will need to uninstall Microsoft CRM Mobile on the PDA then reinstall using another mobile installation item with setting to external storage card. Check out page 78 of the Mobile...

Departmental Activity Security on Emails
Posted on February 14th, 2007 | 0 Comments

Let's say I have a master company database of contacts - record owner is Adventure Cycle Works (ACW). I have 2 departments - HR and IT. HR and IT both have access to these contacts(example Joe...

Error when trying to Assign objects that the owning user has been removed from Active Directory
Posted on February 14th, 2007 | 2 Comments

Hi, This is Mike responding on Tami's behalf. I am just checking to see if you have any more information that we could use to troubleshoot this issue. Thanks! Kind regards, Mike

CRM Mobile Express Web Site Setup
Posted on February 14th, 2007 | 1 Comments

Please check out this link: How to implement SSL in IIS http://support.microsoft.com/default.aspx/kb/299875 If this is for production, I would highly recommand talking with a IT/Network Security...

Workflow to export file
Posted on February 14th, 2007 | 3 Comments

Hi Ian, This is Mike here. You can post over in the Developer's newsgroup if you would like some assistance with the SDK. Thanks for the post! Kind regards, Mike

Error when exporting to Excel from Outlook client
Posted on February 14th, 2007 | 0 Comments

I have two users that can export to Excel fine when using the browser client but when doing this from Outlook they get the infamous "An error has occurred. For more information, contact your system...

CRM for education
Posted on February 14th, 2007 | 2 Comments

Hello Jim Are you working at a college and looking to deploy CRM.? ============================== John O'Donnell Microsoft CRM MVP http://www.crowecrm.com

Check for Email Activity in Workflow
Posted on February 14th, 2007 | 0 Comments

Is there a way to check if a reply to a email activity has been received in the workflow manager? For instance, if I send out an email activity from a case, can workflow manager see if a reply...

Workflow e-mail notification when task is completed
Posted on February 14th, 2007 | 2 Comments

On Feb 12, 9:33 am, Michael Langdon <MichaelLang...@discussions.microsoft.com> wrote: My issue is how do we target the user who created the task as the recipient of the task completion e-mail. When...

Reply to CRM email with 'regarding' field active fails
Posted on February 14th, 2007 | 0 Comments

Hello! I am emailing a client who is using CRM as well. He promotes a message and uses our account in his CRM database as the REGARDING element on the message. I reply to message and get the...