Thanks, I am going to look into that now.

hello, I have just hada really strange thing happen in CRM 4.0. one user has just been assigned over 90 tasks/cases/emails. Has anyone ever had such a problem? Thanks Ian

Get the email router setup and managed to send an outbound email to a contact and this was recorded against the contact. When they replied the email was received and shows in my "In Progess" folder...

If you go to this website http://support.microsoft.com/lifecycle/?p1=2852 you will find that mainstream support for SQL 2000 finished on 8 April 2008, so is no longer fully supported. This is because...

Using CRM 3. I have a custom field in Service Activity form. I would like to expose this field in associated view of activity under CASE. I realised that activities, we view under any entity as...

Hi, I'm working to move sql server 2000 to sql server 2005 on a new server. CRM 3 is installed on one server and Sql 2005 and Reporting Service on an other server. I backuped and restored the...

Turns out that this is setup as an e-mail template in CRM 4.0 - It's no more complicated than changing the template to reflect the production servers correct URL. We did find out that owa (Outlook...

LaRae - See the Microsoft CRM SDK. I wrote a topic on Customizing the Online help. http://msdn.microsoft.com/en-us/library/cc150854.aspx As one of the writers on the help team - I'd love to get...

Anyway, I created the new profile and there seems to be no problem with CRM. So thanks anyway for all of your comments - this was such a popular topic! ;) "Anya"...

Hi Nik - I found a back-door in CRM that lets you make config changes to the queue views, although it does not have all of the view config options that I would like to see. Check out the...

Sorry but another problem is that we can't answer you since your post!! Our (one of a lot of) problem: -- we update crm 3.0 to 4.0 and all system goes down, thats mean that all goes very slowly...

I had this same problem and it was because my ReportServer was not started. "Michael P. Lindekugel" wrote:

Hi all. Setup the email router on the exchange server however it doesnt seem to work as expected. What I am trying to acheive is that all users who send email via outlook the email gateway will now...

We recently installed a business card scanner to import data into MS CRM 3.0 The following error message is received "The request failed with HTTP status 407: Proxy Authentication Required". Our...

Thank you Robert! Have a great day! "Robert Rybaric" wrote:

If you has no client script code, the form should spread up quite quickly (les then 2 sec.) but if the often used, the system may unload it and must reload it wxhen requested again. Maybe you can use...

Thanks for that but it only shows me user or group in the selection fields in the email? Have I missed something? "Mathieu" <Mathieu@discussions.microsoft.com> wrote in...

There is a plenty of websites and CRM-experts blogs, just try to google. But the first place is the Microsoft CRM SDK. You can get it...

Hi everyone Can anyone please assist me, I'll like to know if its possible to have a area name written on the Country/Region field when the area code on the Telephone field is typed in, that is when...

Some of our contract customers only have pre-paid support for their servers and we handle this by assigning a monthly paid contract template to them. How should we handle tracking ad-hoc support...