Hi there I am using Microsoft CRM 3.0 and want to activate the knowledge base. As adminitrator I can see the knowledge base but when I log in as normal user I do not see it. Can anyone tell me how...

I've found that I can use tools->options->General in the web client to change it. Instead of changing each users individually, can I not set GMT as the default on the CRM server? thanks "hb" wrote:

Last week really means last week, so for today (Sep. 5th) it should be any date between Aug. 28th and Sep. 3rd (or between Aug. 27th and Sep. 2nd, if the first day of a week is set to Sunday). The...

It's a real pain to modify existing workflow. It would be nice to be able to drag and drop existing workflow lines, shuffling them around and more easily insert if-then-else code after the fact. The...

Hi everyone, We are experiencing a problem in CRM whereby we cannot create Contacts from within Accounts. The error message is hardly descriptive, just advising the user to contact the...

Sue, Thanks for your reply. This did sort out my problem. I did exactly the same as what you did with the token - also wanted to get rid of it. Anyway problem solved. I would also like to know if...

Are you logged in as a system administrator in CRM? -- Matt Wittemann, CRM MVP http://icu-mscrm.blogspot.com "SyedAbdulbasith" wrote:

Here is how to fix the time, in Appointment and Service Appointments. Modify the form to display "Actual Duration" "Actual Start" "Actual End" Then on the form properities "OnChange" Event, enable...

Iren, You may try http://www.stunnware.com/crm2/topic.aspx?id=CustomLookup and see if it works in your...

I have installed the CRM client for outlook on 5 PC's on the same network. It has installed and worked fine on three of the PC"s. I receive an error message on the last 2. They are all updated the...

I have a requirement to install Microsoft CRM for about 10 CRM Users. The existing Windows 2000 has about 120 users with two Exchange Servers. Is it possible to set up a separate Small Business...

I figured it out myself so thanks but don't waste time sending a response. -- Heather "heather" wrote:

mscrmuser wrote: I ended up going to Microsoft to get the problem fixed. My problem was when I went into Systems Settings, Email tracking tab and made the tracking token prefix null. There is a...

hi add date field to this section ,but when I recieve this Email I cant see datefield

Is there a problem using word 2002 and outlook 2003 when using the email mail merge funtion. When i execute the mail merge no outgoing emails are generated? Any ideas? // Mats

You can rebuilt your laptop with Microsoft Windows 2000 or 2003 Server. Promote it to domain controller. Install SQL Server and CRM Server. You will need at least 1GB of RAM. Consider 2GB for optimum...

I don't think it is possible. Because this user is in the Administrators group. Where should I check this user's right to update the record? "Chen Hirsh"...

I am wondering if the default options for type can be changed when one clicks the Service section in CRM 3.0. Under the heading service calendar are three things look for type view i want to change...

hi I have a custom entity called device which is linked to the service activity by the field regarging. I can not change this relationship even if I remove activity as an associated entity. A...

Got this working Mike Thanks heapsssssss "Ridhima Sood" wrote: