Tech Support > Microsoft Windows > Windows CRM
System Requirements Error when upgrading to CRM 4.0
Posted on April 22nd, 2008 | 0 Comments

I am currently working on upgrading my production environment from CRM 3.0 to CRM 4.0. CRM 3.0 is using SQL Server 2000 SP4 so I have restored the MSCRM and METABASE databases on to a new SQL 2005...

Authentication Error Custom Entity
Posted on April 22nd, 2008 | 3 Comments

even stranger: when i remotely work on the server, my administrator (who created the entity) can ad a record. When i log in from another workstation with the same administrator, i also get a...

call Function from .js file - Any help appreciated
Posted on April 22nd, 2008 | 2 Comments

Hi Jeson, There seems to be some illegal characters in the script.. Try with this updated script. this works in CRM 4.0 Before: st = document.createElement("<script src='/scripts/googleapi.js'

Sharepoint Integrate with CRM
Posted on April 22nd, 2008 | 0 Comments

Hi all, Does Any one know virtual pc image that had integration sharepoint with crm for demo purpose available for download ? thanks to all in advance

Do not allow email
Posted on April 22nd, 2008 | 1 Comments

You could create a View (or customize an existing one) that excludes any contacts that have those radio buttons selected. Then when you run Mail Merge they will be excluded. For an individual e-mail,...

Escalation of Cases aftera certain period
Posted on April 22nd, 2008 | 1 Comments

There is no way to say wait for "X" number of days where "X" is an attribute on an entity. In CRM 4.0, you could do this by creating a custom workflow activity that will generate the date / time that...

Reopen service activity?
Posted on April 22nd, 2008 | 2 Comments

Using Workflow, you can create a manual (On-Demand) workflow with a step that will change the status to Active (or Open). You can then Close the activity after you have made your changes. "Vivi"...

Mail Merge Quote displays nothing but 1 line item
Posted on April 21st, 2008 | 1 Comments

here is a sample: http://support.microsoft.com/default.aspx?scid=kb;en-us;189025 hope it helps "Nubianworld" wrote:

Email retention policy relative to CRM e-mails tracked from Outloo
Posted on April 21st, 2008 | 1 Comments

you are right I know this problem. this is a bad implementation :-( this has to be fixed by ms "Pierre Hulsebus" wrote:

Restore Crm3 data
Posted on April 21st, 2008 | 3 Comments

???? Please have to decency to use a name "????" <@discussions.microsoft.com> wrote in message news:FF5B3D30-0B2C-46CD-B069-B5E6675D644E@microsoft.com...

Free Trial Download
Posted on April 21st, 2008 | 1 Comments

GOOGLE - crm4 trial - or go to the Dynamics site - if you cant find the trial I think you better get a Dynamics partner involved "RockyBl" <RockyBl@discussions.microsoft.com> wrote in...

Mapping Lead Notes when converting
Posted on April 21st, 2008 | 1 Comments

If you really need them moved write some code to transfer them - it's not that hard - refer to the SDK "MDV1457" <MDV1457@discussions.microsoft.com> wrote in...

Applying 4.0 license keys
Posted on April 21st, 2008 | 11 Comments

Peterson, these were commercial licenses. Took them right off of the order confirmation receipt from Microsoft. The only issue that may have caused this is that these licenses were purchased off of...

Cannot promote emails with certain images
Posted on April 21st, 2008 | 3 Comments

Ive already cleared the forms cache as the KB mentioned, without success. Dont know if it makes a difference but the KB is for CRM 3.0, this icident is occuring on a clean installed CRM 4.0...

Email Router Error.
Posted on April 21st, 2008 | 0 Comments

we are getting the following error in exchange for CRM Router Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceException: Opening the inbox folder of mailbox: crm_email...

Direct E-mail (CRM 3.0)
Posted on April 21st, 2008 | 0 Comments

Can someone direct me as to how to enable 'Send Direct E-mail' for users? I can do it as the Admin, but I can't find where to enable it for users. I can't find it anywhere in the Roles.... Many...

CRM 4.0 upgrade Failed error: An item with the same key has alreadybeen added.
Posted on April 21st, 2008 | 15 Comments

Glad to here you resolved this Kesh. I had the same problem, and used the following SQL query in the MSCRM database to find duplicates declare @fieldXml nvarchar(max), @otc int, @idoc int declare...

CRM 3.0 Slow Performance
Posted on April 21st, 2008 | 12 Comments

Hi. Forgive the question but I'm a newbie to CRM. I assume the solution below works only for CRM through a browser, not through Outlook. If that is a correct assumption is there anything specific...

Programmatically sales process crm 3.0
Posted on April 21st, 2008 | 1 Comments

Sorry I can't help but to suggest looking at CRM 4 which does offer just that. The CRM 3 seperation between work rules and sales process is very restrictive but they are merged in CRM 4.0 "Jack"...

MS CRM 3.0 Vista Compatibility update didn't work
Posted on April 21st, 2008 | 0 Comments

Hi Please help. I've installed the compatibility update on a client laptop with Vista and Office 2007. The installation is successful and all the CRM buttons are active. When I select and entity,...