We upgraded a customer from CRM 3.0 to CRM 4.0. When we send an e-mail using the workflow engine and use a template, the Regarding field on the e-mail is not being populated with the object. I...

I have tried everything that I can think of. Something that should be simple. Email to Case Application with EmailRouter pointed to email queu. Workflow determines Account by what is contained in...

Thanks to all! I have downloaded the VPC and am trying it out. Thank you as well for the infromation about mailmerge on custom entities. As we are just starting to use the CRM we might as well...

All clients with problems are on 1 Gb Lan with the server. No Wan connections. The problems started after installing the Outlook client for CRM 4.0. It happens only once in a while. I will check the...

Yes, my workflow is calling a child workflow before ending,(which is calling another child again). The child workflow is sending an email after a specified amount of time. Kay "Robert MacLean"...

Thanks Matt "Matt Wittemann" <MattWittemann@discussions.microsoft.com> wrote in message news:EC9A8691-7875-41E1-A9A7-2D18D0C2F47B@microsoft.com...

Thank god I'm not alone. Any resolution to this? It's not a HUGE deal, as you can just create new sites, but it would be nice to can these buggy sites. "WebDesignGeek" wrote:

In CRM 3.0 I notice that when you create a contract line and put the quantity and price in, it does not calculate the total. You have to do it yourself. We do a lot of software maintenance renewals...

In Outlook you can click on the CRM menu item and select "Local Data" then scroll down to the "My Recent Tasks" data group and select it and click the "Stop" icon to remove this from the data...

You could add a custom field called "age" of type int to the opportunity form and then create two workflow rules: one that is a manual workflow rule that waits one day then updates the "age" field +=...

Is there anyway of modifying the Queue Item entity? In both CRM 3.0 & 4.0 it is a non-customizeable entity. Our client is using 4.0. They have Cases being dropped into a queue via remote...

Email templates can't be used with campaigns in CRM 3.0 unfortunately. Here's a good article that explains the different ways you can use email...

Hi, I'm getting errors trying to use a JScript web service query on the ActivtyParty entity. The response XML says: "The Retrieve Multiple method does not support entities of type '<activityparty>'...

One of my customers has CRM 3.0 installed, including all service packs. However, in the CRM desktop client for Outlook, the CRM toolbar currently displayed has the name Custom1. Each time Outlook is...

Ron, That's a big help. There is the same top and bottom rows of info but now I can see much more of the message body. Thank you. Tom Francisco

We have updated Help based on answers to questions and feedback from customers. The latest version of Microsoft Dynamics CRM 3.0 Help is now available as part of Update Rollup 3. This is Help update...

With some customers I have seen that there is a conflict tab. What is this and how do we get the orginal tabs back ?

Pat, You could query the CRM Account via a CRM web service, using the CustomerId GUID as your filter. I haven't tested this, but the following code might work (placed in the CustomerId OnChange...

"Karthik-" <Karthik@discussions.microsoft.com> wrote in message news:E6CC90E9-093A-4CFE-A902-7D294C3D2CC3@microsoft.com... The easist way is do a normal install then use the IFD tool to enable...

"Nitin I" <NitinI@discussions.microsoft.com> wrote in message news:83C83388-FE9E-48D5-9E0F-244E740ADB4D@microsoft.com... The normal server diagnostic tool for MSCRM 3.0 has a section for...