Tech Support > Microsoft Windows > Windows CRM
DataSource wrong in all .xml reports
Posted on December 20th, 2005 | 0 Comments

For some reason, the DataSource name in all my reports is wrong (or maybe I'm just ignorant?). Shouldn't the DataSource Name="Company_Name_MSCRM", ie the SQL database name? Additionall, why does...

Is MSDE absolutely required on Client machines for CRM SFO?
Posted on December 20th, 2005 | 2 Comments

Matt, Thank you very much for this information! Sarah

CRM 3.0 Email Router installation
Posted on December 20th, 2005 | 2 Comments

Hi Frank, Thanks for that, I will probably try this after the holidays. Cheers Nilesh "Frank Lee" wrote:

Import template
Posted on December 20th, 2005 | 0 Comments

I would like to create a set of Bulk Import templates for Accounts, Leads, and Contacts. Particularly w/ Marketing & Purchased Lists, the format is the same and some of the field values are the...

SQL Database Migration
Posted on December 20th, 2005 | 3 Comments

v3.0 actually checks for a named instance and aborts the install with a hard stop. Not sure on the upgrade questions you pose as I haven't played with that yet myself. -- Matt Parks MVP -...

CRM on a DC ?
Posted on December 20th, 2005 | 1 Comments

That is correct. It will work, but you can hit some support issues. With v1.2 there were also some isolated instances where it didn't work right in an established domain when installed on the...

Upgrading To SBS 2003 So I Can INstall CRM 3.0
Posted on December 20th, 2005 | 2 Comments

Hi Glen, I tried going straight to sp4 and it did the same thing. I also tried downloading the latest MDAC and installing it. It installed just fine but when I then tried to apply sp3a or sp4 it...

Email encoding
Posted on December 20th, 2005 | 1 Comments

The following KB article still applies for version 3.0. http://support.microsoft.com/?id=906172 Changing to ISO-8859-1 worked for us.

CRM Task Due Time does not Activate Outlook Warning Time
Posted on December 20th, 2005 | 0 Comments

If a Task is created in CRM with a Due Date and Time and then it is synchronized with Outlook, the Outlook Task is create with the same date BUT the Warning check box is not activated sometimes and...

Multi-Currency in 3.0
Posted on December 20th, 2005 | 2 Comments

crmask wrote: Hello, our certified CRM 3.0 add-in (Quick Quote Plus) handles multi-currency requirements for opportunities, quotes & orders. For details, see www.experlogix.com or contact me....

Laptop client sitemap customizations not working while online.
Posted on December 20th, 2005 | 0 Comments

When we try to install links through sitemap we do not get those reflected on laptop clients those are online. Whatever we are doing through isv config is getting reflected. I would like to know if...

Adding Telemarketing feature - telemarketing scripts
Posted on December 20th, 2005 | 0 Comments

One of the areas in the CRM most of my clients feel being neglected is the Tele marketing area. Telemarketing cannot be treated as a campaign as it is a complex task by itself. The Telemarketing...

import of excel sheet
Posted on December 20th, 2005 | 2 Comments

Hello Matt, the server runs in a SBS 2003 environment. I use the webclient to connect to the server. So it is IE6 with the lastest patches installed. The client machine runs XP SP2. We updated the...

SRS url
Posted on December 20th, 2005 | 2 Comments

I don't think you know what I mean. It is the web URL I want to change. Ex. http://crm/reportserver. At the moment it says http://servername/reportserver and I want i to be http://crm/reportserver. I...

How to go offline with my shared records
Posted on December 20th, 2005 | 0 Comments

Hi, I have got a business requirement with a client where the records like Accounts and Contacts are owned by the Sales rep, Sales Manager and the support rep. This is fine. But when each of them...

"InfoPath information ... ported automatically into Microsoft CRM 3.0"
Posted on December 20th, 2005 | 3 Comments

You might have to wait until release of VSTO for MSCRM to get documentation. In the meantime, you are better of reading the InfoPath doc on how to make forms against web-services, and read the MSCRM...

Track outlook contacts in CRM
Posted on December 20th, 2005 | 2 Comments

But won't that create a whole new disconnected record? Then if I make changes to either they won't be in sync, and the automatic linking between emails etc won't work. "GreggH" wrote:

add contacts for account
Posted on December 20th, 2005 | 0 Comments

The contacts tab for accounts seems a little strange: 1) it doesn't list the primary contact (added on the details tab). This has to be added again 2) You cannot add existing contacts only create...

copy details from account to contact or reverse
Posted on December 20th, 2005 | 0 Comments

Allow details to be copied from the contact to the account or reverse. The merge facility is available but this is not suitable if you want to retain the original record. 1) This would be useful...

Initial setup - copy records from Outlook to CRM
Posted on December 20th, 2005 | 0 Comments

Allow user to select multiple records at one time to transfer to CRM. Clicking the button 200 times (once for each contact) is a little frustrating ---------------- This post is a suggestion for...