Where is resolved cases Billable Time reported?

There are some entities that they chose to flag as "System" entities. These can't be modified in a supported manner. -- Matt Parks MVP - Microsoft CRM "JP123" <JP123@discussions.microsoft.com>...

I loaded a CRM 1.2 server on Windows 2003 Server and then I loaded the Outlook Client piece on Win XP SP2 and Outlook 2003. I get this error whenever I click on a contact. activeX component can't...

He Arne, Yep, that was the basis for the integration, I only made it a bit more sexy and workable :) That's why the add-on is free! Only the service requires payment... Regards, --

You might want to refer to the SDK for CRM: http://www.microsoft.com/downloads/details.aspx?FamilyID=9C178B68-3A06-4898-BC83-BD14B74308C5&displaylang=en -- Matt...

You can use the SDK to build a web app that lets your customer enter info in a form on your website that will create a new case in CRM. Then you can use workflow to route the case according to...

Is Crystal running under a user account (like administrator) or under the local system account? Check the settings for the account Crystal is running under... Regards, Erik van Hoof CWR...

Thanks Paul for your help. I will delete both entries. "Paul Williams " wrote:

That worked Eddie, thank you!

Hi, I've added a manual salesprocess for an opportunity, and it works fine when i'am a user "administrator". I've activated all the "standard" roles for this user administrator. When i try to add a...

I am unable to access CRM Reports from any other machine except the CRM Server (Physical) box. I logged in as different users on the CRM server and was able to open and see all of the reports based...

Thanks a lot, again :) I guess some of the records were corrupted, or something... I copied and pasted these problematic records into a new excel worksheet, and imported the new worksheet (saved as...

Sinead - Glad to hear you've got it working. Don't hesitate to post on this newsgroup - there are a good bunch of people on here and someone will usually be able to point you in the right direction....

internet options - advanced - cut off check in enable integrated authentication "fc3" wrote:

Hi, can someone please provide or point me to a list of the fieldnames (and their respective counterpart) which are sync'ed between OL and CRM 3.0 if you click the "Track in CRM"...

Have you mapped (resolved) the owning users (systemuserid) of the accounts ? Refer to the DMF guide for details of which references, statuses and picklists must be resolved before an account can be...

Suddenly the Homepage in MS Outlook doesn't show up. It's just blank except for the Microsoft CRM on top. The web interface looks as usual. Other functions show up as expected i.e. Accounts,...

The IG guidelines contains useful details about backup and recovery of WS2003, AD, SQL Server,...

Hi there, Is it possible to generate a record sequence number based on a CRM ID just with the field event? (eg: customerID = 1 and mycustomIDfield = customerID+1) Thanks in advance.

Hi, I'm afraid I can't help you out on this one. But I found that it's not only the icon missing in the Outlook client, but as soon as the Outlook client is active, the icon disappears in the...