Hi

I have a workflow where a phone call is created when a new lead is entered
and assigned to the leads queue. I want to have a workflow which puts the
sender of the phone call = name of the person who accepts the phone call.

How do i go about this. I am using crm 4.0.

The person who makes the phone call could be different to the person who
creates the lead therefore i want to capture the person who makes the phone
call.

I would really appreciate some help.

Kind Regards
Snow White