Hi,

Creating phone call activities in v3 linked to cases which are linked to
contacts. The phone call activity doesn't pull through the phone number -
kind of irritating. Can anyone tell me if this is standard - or perhaps
whether the number should appear ?

Regards

Pete.

Does anyone have a solution on this? We would like the same functionality as
well and it does not look like you can do a direct mapping from the Phone
Call to Contact.

"PeteC" wrote:

Intrestingly enough, it will copy the number from a contact when you are
completing a fax activity. But will not do anything for a phone activity.
I'm not sure why this is, but it is VERY annoying.

"PeteC" wrote:

I'm having the same problem. Phone call activities do not pickup the contact
or company phone number in the phone call activity. However, If you create a
phone call for a lead the phone number shows up in the phone call activity.
Anyone found a solution?

"Williams" wrote:

Hi

We are also experiencing the same problem and I was wondering if anyone has
yet to find a solution?

Thanks a lot

"Coco" wrote: