- Problem with CRM lookup from Outlook
- Posted by Simon on July 20th, 2006
When I create a new email and select "to" and addresses from the CRM system
it seems that I do not have access to all the records in the database. Is
there some sort of filter on these addresses? I find that new contacts or
leads that I enter are not showing up here
- Posted by Ben on July 26th, 2006
Simon,
I'm assuming tghat these leads and Contacts all have e-mail
addresses?? If they don't then they wont be displayed.
HTH
Ben
Simon wrote:
- Posted by mike c on September 7th, 2006
i am having similar issue, when i click "To." and select names from the:" all
areas work fine, except Leads. When i want to see email address from the
Leads section I see a message
"The address list could not be displayed. The action could not be completed"
any ideas
thanks
"Ben" wrote:
- Posted by Jason Dibble [MSFT] on September 14th, 2006
That message appears when the CRM address book list hasn't downloaded from
the CRM server yet. If you have a large number of leads, you'll need to
leave your Outlook client open for a while for all of the data to sync.
It's an all or nothing ordeal. Until they all sync down you won't see any.
--
Jason
--
This posting is provided "AS IS" with no warranties, and confers no rights.
"mike c" <mike c@discussions.microsoft.com> wrote in message
news:53F0A89C-49CC-457C-955E-1EFACA71AC83@microsoft.com...
