- Problem email address casing
- Posted by Patrick on January 31st, 2006
Hi all,
Sometimes when an email is received and routed into CRM, CRM cannot resolve
the sender or receipient of the message even though the email address is the
same on one of the system users but just the casing is different. I don't
expect the email address to be case sensitive but it would appear to be so.
I haven't seen any posts about this so I am not sure if this is just a
problem on my server or if it is a general problem.
Does any one else have this problem? Or an idea why this is happening here.
--
Patrick Verbeeten (MCSD)
Lead Developer
Aviva IT http://www.aviva-it.nl
- Posted by Patrick on January 31st, 2006
By the way, we are using CRM 3.0
"Patrick" wrote:
- Posted by Stefan Dirks on January 31st, 2006
Hi Patrick!
We had this problem too. Do you have the corresponding mail-address-entries
twice in the database? Once with the systemuser and once with the contact?
"Patrick" <Patrick@discussions.microsoft.com> schrieb im Newsbeitrag
news:CEB61CFA-53FF-4B05-8CD9-89F4DA4CA88B@microsoft.com...
- Posted by Patrick on January 31st, 2006
That is true for most of our user
But the problem just occurs if the user in the system has email address
Patrick@MyCompany and the the email is sent to patrick@mycompany
"Stefan Dirks" wrote:
