Problem trying to install Microsoft CRM 3 Outlook desktop client on a PC
running windows XP service Pack 2 and Outlook 2003 service Pack 2 connected
to exchange. Originally downloaded ISO installation file from Microsoft
downloads, and burnt CD. Installation failed, it seems the installation CD
was corrupt. We then found our original installation CD, which when we
installed it, it came up with two messages: -

Microsoft Outlook was not initialized. Please run Outlook and configure your
mail account.
---- Outlook is installed and running, there's no problem with this so I do
not understand this message.

Setup failed to verify whether the Microsoft CRM message store already exists.
Help says: The Microsoft CRM Data File, MSCRM.pst, Already Exists

I have searched for the MSCRM.PST file both locally, including hidden files
and on the server hosting Microsoft exchange, but cannot find it.

Does anyone know how to deal with this error?

Many thanks,
Nic