Hi,

we've got a problem with task activites in two environments, that are
upgraded from 1.2 to 3.0.

Every time when we close an activity we receive the following error message:
Server was unable to process request.

Here the platform error report:

Error Description:
Crm Internal Exception: Picklists with more than one childAttribute are not
supported.

Error Details:
Not available

Error Number:
0x80040250

Source File:
Not available

Line Number:
Not available


Date: 01-11-2006

Time: 10:02:52

Type: Platform Error (3)

Server: crm

Request URL:
http://crm/activities/task/edit.aspx


This error also occurs, when you try to open the properties from task
activities, regardless whether the state is "open" or "closed".

What can be the reason for this problem?

Regards,
Katrin Schulz

This is an odd error. It sounds like something in your metadata got messed
up. I would open a support tickeet with MBS as someone will need to
investigate this in more detail.

Another option would be to try getting an unmodified version of the exported
XML for the Tash object and try importing that to see if it resolves the
error. If it does, then there was some sort of corruption in the form you
currenlty have.

--

Matt Parks
MVP - Microsoft CRM


"Katrin Schulz" <schulz.kati@gmx.de> wrote in message
news:u9N7J6oFGHA.1676@TK2MSFTNGP09.phx.gbl...
Hi,

we've got a problem with task activites in two environments, that are
upgraded from 1.2 to 3.0.

Every time when we close an activity we receive the following error message:
Server was unable to process request.

Here the platform error report:

Error Description:
Crm Internal Exception: Picklists with more than one childAttribute are not
supported.

Error Details:
Not available

Error Number:
0x80040250

Source File:
Not available

Line Number:
Not available


Date: 01-11-2006

Time: 10:02:52

Type: Platform Error (3)

Server: crm

Request URL:
http://crm/activities/task/edit.aspx


This error also occurs, when you try to open the properties from task
activities, regardless whether the state is "open" or "closed".

What can be the reason for this problem?

Regards,
Katrin Schulz

We have exactley the same issue as Katrin following our upgrade from 1.2 to
3.0. Tried Matt's suggestion of exporting the Task Entity from a working CRM
3.0 environment (Virtual PC Training Image in this case) and Importing that
into our upgraded deployment but no luck, still the same error.
I'll open a call with MBS Support and post back with the outcome.

Regards,
Chris.

"Matt Parks" wrote:

Try this:

1) Under Settings > Customization > Customize Entities

2) Open the "Task" entity. Select Attributes from the Details menu.

3) Look for an picklist attribute named "cfsdirectioncode". If it is there,
delete this attribute.

4) Publish your customizations and do an IISReset (don't know if these are
necessary but I always do it).

I logged a Case with MS Support and this was what they told me to try. It
worked for us. Apparently, this attribute "cfsdirectioncode" gets created
during the upgrade to 3.0. It is a picklist attribute that has null values or
something, they didn't really say exactly why it caused the error. This also
fixes the error you get when selecting File > Properties on an Activity Task,
which is the same error.

Hope this helps.

"CFEBC" wrote:

Thanks Mike, you're a superstar. Shortly after I read your post MBS support
got back to me with exactley what you had suggested.

Apparently this can happen with a few different fields, not just the one
listed in this post.

Thanks again,
Chris.

"Mike" wrote:

These instructions are for 3.0 only right? I don't see "Task" entity in
Deployment Manager in 1.2.

Fyi, I have this error but I haven't upgrade to 3.0. Thanks.

"Mike" wrote: