If a user in active directory is accidently deleted before deleting
the user in CRM, thus making the CRM account orphaned, how can the CRM
account be removed to free the license?

Can't you just re-create the active directory account???

it won't have the same GUID as the one in CRM........

-Gary

"Jen" <anonymous@discussions.microsoft.com> wrote in message
news:17edd01c44993$e99717b0$a101280a@phx.gbl...

From doing more research,
Apparently the only options are to hack it from the back end at the
database level, or even a scarier thought, to use the deployment
manager using many steps, and redo all the license associations. And
cross your fingers it doesnt F something up.

Why cant microsoft allow better managment of users/licenses in CRM...
SHEESH!

Hi,

I agree on that one! I've had this trouble as well and
was forced to delete the user the hard way in the
database.

You live and learn....

Monika

For the benefits of myself and others can you guys please tell us what
table(s) that need deleting?

Thanks and Regards


"Monika" <anonymous@discussions.microsoft.com> wrote in message
news:180bb01c449fa$2f9dd120$a501280a@phx.gbl...

Hi,

In what tables there is need for delete depends on how
much the user has worked with the system. Therefore look
through what data you don't want to lose. For instance
the user might be an account owner etc.

If you try to delete the user (in the SystemUser table)
it starts telling you what table will be inflicted. You
go to this table and try to delete that record/s. And so
on until you are allowed to delete the user. It's risky,
but so is life...

I know, I know last time I wrote about this I got
complaints. Microsoft will not support this blah blah
blah. But if there is someone who can tell me an easier
way out of this you're more than welcome.

Monika