- Queue field?
- Posted by Louis on August 18th, 2003
For Cases that are in a Queue, what field in the Case document corresponds
to the Queue? If I were just looking at a Case and wanted to see in the
details what Queue it was in, I wouldn't know unless I went to the Queue to
see all the Cases.
- Posted by lindad on August 21st, 2003
You may have already figured out. When a Case is assigned
to a queue the case does not change ownership. Nor is
there any reference to the queue itself in the Case.
Queue/case info is found in the Queue-related tables and
you see cases that are assigned to queues thru the UI in
Workplace.
Similar Posts
- IRP and Queue ? (Drivers) by poly
- Can a field communicate to a server and return information to another field without retrieving the whole html code again? (Programming) by marcelf3@yahoo.com
- Queue (Software & Applications) by BillR
- Convert from field a to field b (Desktops) by Gordon Abbot
- SRB queue (Drivers) by Nick

