Tech Support > Microsoft Windows > Windows CRM > Quick Campaign creating duplicate activities
Quick Campaign creating duplicate activities
Posted by John on June 8th, 2006


When I run a quick campaign for either a contact list or an account list, I
get 2 activities per contact or account. It does it for any activity type
(e-mail, letter, etc)

Has anyone seen this? Does anyone know how (or even where to start) to fix
this? If I create a quick campaign for 5 contacts, I would like only 5
activities to be created.

Thanks

Posted by Kalmadi Santhosh Rao [MSFT] on June 9th, 2006


Seems like some how your deployment has duplicate workflow process definition
for bulk operation. This definition is created during setup. I dont know how
your system might have got into that state.

Did you run installation or repair several times?
Did you do some kind of data migration?
Did you upgrade from 1.2 to 3.0?

Some customers have reported this issue. We are investigating the cause.

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This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2006 Microsoft Corporation. All rights
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"John" wrote:

Posted by John on June 20th, 2006


I have the same issue. Is there a way to "view" the built in workflows to
ensure this is the issue?

FYI - I did a new installation but needed to "repair" a few times.



"Kalmadi Santhosh Rao [MSFT]" wrote:

Posted by Kalmadi Santhosh Rao [MSFT] on June 28th, 2006


Yes the bug seems to be is in the repair code in setup. Please contact
microsoft support for a fix.
--
This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2006 Microsoft Corporation. All rights
reserved.


"John" wrote:

Posted by Tracey on January 9th, 2007


Hi John
I know its been a few months since you were addressing this issue, but we
have the same problem and i was wondering if this was ever resolved for you??

Cheers
Tracey

"John" wrote: