Tech Support > Microsoft Windows > Windows CRM > Re: CRM 1.2 Outlook Client won't go offline
Re: CRM 1.2 Outlook Client won't go offline
Posted by Mike MIS PM on March 22nd, 2005


I have this same issue, but with only one machine, if you have
successfully downloaded once there is a fix, but in my case I have
never downloaded. Again data works fine when online, and when clicking
offline all I get is to the initializing then nothing after that. I
have other clients connecting fine, just this one

Justin Norton wrote:

Posted by John O'Donnell on March 23rd, 2005


i would try resetting their client to make it think it has never gone
offline before. Scan the archive at groups.google.com for outlook registry
and you should find it

--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us


"Mike MIS PM" <STRUBELM@NORDYNE.COM> wrote in message
news:1111517378.523088.250480@l41g2000cwc.googlegr oups.com...


Posted by jimP on April 12th, 2005


I tried resetting the registry setting at
\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM/ RCOffline and that did not
help. I have tried reinstalling the SFO software and installing the updates
nothing seems to work . What is the next step?

"John O'Donnell" wrote:


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