Tech Support > Microsoft Windows > Windows CRM > Re-Downloading Contacts in Outlook from CRM
Re-Downloading Contacts in Outlook from CRM
Posted by Dynamic Networx on December 16th, 2005


I need to re-download the contact from CRM to the Sales for Outlook Client.
What is the recommended way to do this if we want to completely setup a new
contact list in Outlook from the existing CRM.

Posted by John O'Donnell on December 16th, 2005


not sure I am following you. CRM will download to outlook any contact you
can see when accessing crm through the web interface

please explain further

=========================
John O'Donnell
Microsoft CRM MVP
http://www.microsoft.com/businesssol...community.mspx


"Dynamic Networx" <DynamicNetworx@discussions.microsoft.com> wrote in
message news:40467970-78FE-40BB-A7E7-7FD3430165D4@microsoft.com...


Posted by Dynamic Networx on December 17th, 2005


Maybe that is the problem then. It is only downloading the changed/updated
records. I removed the people from the Contacts in Outlook. Everything is
still listed in CRM, but when I put Outlook in Offline Mode the only contact
that sync'd was one that had been changed.

"John O'Donnell" wrote: