Check the event log on the server, there will be a more descriptive message
there.

Matt Parks

----------------------------------------
----------------------------------------
On Mon, 26 Apr 2004 11:06:03 -0700, "Cayla" <cayla@monrealconsulting.com> wrote:

I get the following error when trying to send an email through CRM Sales for
Outlook:

An error has occurred. For more information, contact your system administrator.

Any suggestions?

Do you know of any specific errors I should be looking for. I've checked the event log and sorted for the time that I tried sending the email and I don't see any errors at that time

Any suggestions

Thanks
Cayla

Try sending another email and check again right away on the server. There MSCRM
will log details about the error there. Typically, there is a connection issue
between CRM & Exchange, but without the specific error, it's tought to help.

Matt Parks

----------------------------------------
----------------------------------------
On Tue, 27 Apr 2004 13:16:02 -0700, "Cayla" <cayla@monrealconsulting.com> wrote:

Do you know of any specific errors I should be looking for. I've checked the
event log and sorted for the time that I tried sending the email and I don't see
any errors at that time.

Any suggestions?

Thanks,
Cayla

Cayla,

Where exactly are you looking? The error should be in the Application log found
in the Event Log viewer on the CRM server. The app logs it's errors there when
it encounters an error,

Another option would be to set the Dev Errors setting in web.config to "on",
this will result in the actual error being displayed ont he web page instead of
the user friendly msg you're getting.

Matt Parks

----------------------------------------
----------------------------------------
On Thu, 29 Apr 2004 08:06:10 -0700, "Cayla" <cayla@monrealconsulting.com> wrote:

I tried sending another email and checked right away for any errors. However,
there were no errors listed for CRM at all!

Any suggestions?