- Re: An error occurred installing Microsoft CRM folders
- Posted by microsoft.com on March 3rd, 2004
I am getting this problem on a new XP machine with Office XP Pro and all
patches/service packs.
I had to un-install the Outlook client and re-install which is when the
problem started. It was working fine before.
For the un-install, I unstalled the client, SQL and then deleted the SQL
folders and checked for the existance of the mscrm.pst file.
Anyone have success solving this:
I just went to the length of uninstalling Outlook as
well as the CRM client and SQL and doing a full reinstall
of all three items. The outlook version is Outlook 2003.
After all of the reinstalls and reboots, same error. "An
error occurred installing Microsoft CRM folders".
- Posted by Michael Schumacher \(MS\) on March 3rd, 2004
Please check in the registry under HKLM\Software\Microsoft\MSCRM, whether a
DWORD entry for CassiniPort and a value of 2525 exists. If not, please
create it.
--
Ich hoffe, das hilft / I hope, this helps.
Microsoft Business Solutions Support
Michael Schumacher (MS)
(Microsoft kann für die Richtigkeit und Vollständigkeit der Inhalte in
dieser Newsgroup keine Haftung übernehmen. / This posting is provided "AS
IS" with no warranties, and confers no rights. You assume all risk for your
use. © 2003 Microsoft Corporation. All rights reserved.)
- Posted by Paul on March 3rd, 2004
Ah! ha! this worked for me, at least I don't get the error message when
unloading and loading the Com Addin.
However, when I click on the MS CRM Folders in Outlook I get ther following
message displayed where I would expect to see CRM content:
Unable to display the folder.
Any clues?
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"Michael Schumacher (MS)" <michschu@online.microsoft.com> wrote in message
news:utKLf2PAEHA.2308@tk2msftngp13.phx.gbl...
- Posted by Paul on March 3rd, 2004
Ok figured it out.
It has to be a String Value key not a DWORD.
Once I fixed this and closed and reopened Outlook all was working.
Paul
"Paul" <paul@shadwell.ch> wrote in message
news:OnfcWTQAEHA.752@TK2MSFTNGP09.phx.gbl...
- Posted by Michael Schumacher \(MS\) on March 3rd, 2004
"Paul" <shadwell@harcourt.ch> wrote in message
news:ugCUIBTAEHA.1464@tk2msftngp13.phx.gbl...
You are right! I entered DWORD instead of String by mistake.
--
Ich hoffe, das hilft / I hope, this helps.
Microsoft Business Solutions Support
Michael Schumacher (MS)
(Microsoft kann für die Richtigkeit und Vollständigkeit der Inhalte in
dieser Newsgroup keine Haftung übernehmen. / This posting is provided "AS
IS" with no warranties, and confers no rights. You assume all risk for your
use. © 2003 Microsoft Corporation. All rights reserved.)
- Posted by microsoft.com on March 4th, 2004
This worked for me as well.
Thanks.
"Michael Schumacher (MS)" <michschu@online.microsoft.com> wrote in message
news:ON9ZQoTAEHA.1468@tk2msftngp13.phx.gbl...