Hi!

Is there any standard or recommended way to do recurring revenues (for
instance subscriptions) in CRM?

A lot of businesses have these kind of products (ISPs, Telcos, libraries,
insurance, etc...), but it doesn't look like subsciptions are supported by
the system...
The only thing I can think of right now are:
1) Edit one bill for every period the subsciption goes on: it is sligtly
annoying and it screws up revenue projections
2) Pre-edit n years of bills: it is a major pain in the butt, especially if
the subscription changes or is cancelled

Either solution is not satisfactory, so I'm thinking there has to be a
better way, especially since it should be a fairly standard problem...

Thanks

"blepeuple" <blepeuple@discussions.microsoft.com> wrote in message
news:85A57731-3F94-45A8-A861-496CC4FE116F@microsoft.com...
Yes they are

Use Contracts in the Customer Service module for subscriptions. In Each
contract line you can specify the products and costs involved.

We have done a lot of customisation around this to prompt for renewals and
creating orders and invoices for renewal which makes it a lot better to use
but it will do the job you want