- This record is read-only in Microsoft CRM
- Posted by awakin on December 7th, 2007
In our deployment of MS CRM we have a couple of users that receive
numerous error messages whenever they open Outlook. The dialog box
says, "This record is read-only in Microsoft CRM. Changes will not be
synchronized to the Microsoft CRM system." Any thoughts or
suggestions
would be greatly appreciated.
Here is a link to the picture of the error message.
http://i242.photobucket.com/albums/f...n/CRMPopup.jpg
r/ A. Akin
- Posted by cohenoshri@hotmail.com on December 9th, 2007
A record can be read only in CRM if it has been de-activated.
What type of record are you trying to edit?
- Posted by awakin on December 11th, 2007
On Dec 8, 6:21 pm, "cohenos...@hotmail.com" <cohenos...@hotmail.com>
wrote:
The user receives the error messages as soon as they open Microsoft
Outlook. My sales reps don't have authority to delete items, so I know
the record has bot been deleted.
