- Records showing SYSTEM instead of User
- Posted by kunal kapoor on November 23rd, 2006
I have sent an E-mail to one user from another using Outlook . I have
assigned the E-mail to a contact record .The E-mail is tracked in CRM.
However in the history page of the Contact recors the Created by field shows
SYSTEM instead of User name.please Help.
- Posted by Frank Lee on November 25th, 2006
This is normal behavior currently. For the user that promoted the email, you
can look at the "Owner" not the Created By.
Frank Lee, Microsoft CRM MVP
Workopia, Inc.
http://microsoft-crm.spaces.live.com
"kunal kapoor" wrote:
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